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Bluebay Grand Esmeralda

5 stars
See location
From
$97
Cheapest

rate per night

7.1
Good
824 reviews
Wed 5/8
-
Thu 5/9
Room type
Provider
Nightly total
Standard room
$97
Deluxe room
$116
Double room
$176
57 more Bluebay Grand Esmeralda deals
57 more Bluebay Grand Esmeralda deals

About Bluebay Grand Esmeralda

  • Hotel Room
    You’ll have a private room with all the hotel’s amenities
  • Freebies
    This stay includes Wi-Fi, Breakfast, and Parking for free

Bluebay Grand Esmeralda in Playa del Carmen offers a tranquil retreat on the edge of the turquoise waters and shimmering coastline. There are four room options to choose from including the Deluxe Garden View, Deluxe Partial Ocean View, the Deluxe Ocean View, and the Vista Jardin Jacuzzi Suite. There is a large pool surrounded by palm trees that guests can enjoy while lounging in one of the nearby sunbeds complete with mosquito netting.

Room amenities include WiFi, a minibar, coffee maker, air conditioning, safe deposit box, and a hairdryer. TV programming and a phone are provided, as well.

There are several dining options available on the property, and guests can find gourmet Mexican options as well as a few regional favorites. The six restaurants are spread about the property to accommodate all of the guests. Those that enjoy a round or two of golf will appreciate the El Camaleon Mayacoba golf course. Plus the Blue Bay offers guided tours to areas around the property like those who explore the nearby natural deep pools which are great for snorkeling and scuba-diving.

The property does not allow any pets, but children are always welcome. The rooms are cleaned each day with fresh towels and bed linens supplied. The property accepts many different currencies including euros, U.S. dollars, Canadian dollars, and pesos. Guests can also pay with American Express, Banamex, Bancomer, Mastercard, Visa, and traveler's checks. The property is very highly rated with guests, getting high scores for location, rooms, reception, service, cleanliness, and dining options.

Latest deals for Bluebay Grand Esmeralda

Wed 5/8
Thu 5/9
Superior room
bed type unknown
$251
King room
1 king bed
$321
1 king bed
$420
1 king bed
$466
Double room
bed type unknown
$176
bed type unknown
$196
bed type unknown
$402
Deluxe room
bed type unknown
$116
2 double beds
$118
bed type unknown
$122
Standard room
bed type unknown
$97
bed type unknown
$101
bed type unknown
$134

*Total includes estimated local taxes & fees payable on check out.

Prices are based on 1 night, not including taxes and fees

Amenities at Bluebay Grand Esmeralda

  • Private beach
  • Snorkeling
  • Outdoor pool
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee machine
  • Free parking

Services and conveniences

  • ATM on-site
  • Business center
  • Car rental
  • Concierge service
  • Safety deposit box
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Bottle of water
  • 24hr front desk

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Towels
  • Fan
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Heating
  • Body soap
  • Air-conditioned
  • Conditioner

Things to do

  • Gift shop
  • Bicycle rental
  • Canoeing
  • Snorkeling
  • Evening entertainment
  • Beauty salon
  • Karaoke
  • Table tennis
  • Pool table
  • Windsurfing

Pool and spa

  • Spa
  • Hot tub
  • Outdoor pool
  • Sauna
  • Pool towels
  • Pool with a view

Bathroom

  • Shower
  • Shower cap
  • Toilet
  • Toilet paper
  • Bathrobe
  • Private bathroom

General

  • Family rooms
  • Sea view
  • Garden view
  • Telephone
  • Pool view
  • Storage available

Outdoor

  • Terrace/Patio
  • Beach towels
  • Balcony
  • Private beach
  • Garden

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board
  • Pants press

Family friendly

  • Cribs available
  • Child pool
  • Kids' club
  • Complimentary breakfast
  • Playground

Dining

  • Snack bar
  • Restaurant
  • Bar/Lounge
  • Coffee machine

Media and entertainment

  • Radio
  • Cable or satellite TV
  • TV

Accessibility and suitability

  • Non-smoking rooms available
  • Pets allowed on request. Charges may apply.
  • Increased accessibility

Bedroom

  • Socket near the bed
  • Alarm clock
  • Wardrobe or closet

Parking and transportation

  • Free parking
  • Private parking

Health and safety

  • Daily housekeeping
  • Safe

Fitness

  • Fitness center
  • Tennis

Workspace

  • Fax/photocopying

Reviews of Bluebay Grand Esmeralda

All reviews are collected from real users with a verified booking made with KAYAK or one of our trusted external partners.

Learn how KAYAK collects reviews.

7.1
GoodBased on 824 verified guest reviews
7.0Friends
6.4Solo
6.9Families
7.3Couples
Pros +
Cons -
Traveler type:
Time of Year:
Show reviews that mention
Traveler rating:
Sort by:
K
6.0 Okay
Cons:Entertainment - same show for several years now and no live entertainment after the nightly show
G
5.1 Fair
Pros:They had a variety of places to eat on site.
Cons:Staff was rude, the place smelled of waste and the ocean was filthy and unswimmable with all of the seaweed waste accumulation.
A
3.7 Poor
Pros:Mexican food was good. They gave out coconuts every other day.
Cons:Rooms were moldy and full of mosquitoes. Black mold was found in walls and curtains. Some staff expect you to tip then even though this is an all inclusive resort where taxes and tips are included in the price.
A
9.7 Wonderful
Pros:The food is amazing many choices to try different foods. The staff is very friendly, helpful and over all did a great job. We were very impressed with how everyone went out of their way to make our time there memorable.
Cons:There are not designated smoking areas and sometimes hard to avoid smoke. The shows at night are very fun and entertaining, but was very hot and smokey.
A
6.8 Okay
Pros:Steakhouse was excellent. The shuttle to Playa Del Carmen was only 65 pesos each way. Very convenient.
Cons:The beach is terrible. I know this isn't the resorts fault, but unfortunately for them, the beach is part of the experience.
L
8.0 Very good
Pros:The grounds were immaculate. The pool was very nice, and there were always chairs available during my stay, no matter what time of day it was. (I stayed between April 28 - May 5). My room was great as well, a nice walk-in shower, good AC, a mini-fridge stocked daily with water, soft drinks, and beer. The room was a ground level garden view room, which I highly recommend. The ground floor rooms have a nice large patio, compared to the upper floors which have a smaller balcony. The food was also impressive. I'm a vegetarian, so I sometimes worry about choices, but there was always plenty of options at the buffets. At the A La Carte restaurants there were fewer choices, but that's to be expected.
Cons:I found that sometimes the service was a bit lacking. This is often rare when visiting Mexico, as in the past I have found that the staff are generally quite eager to please. There were some good staff members of course - we had all lovely servers at the buffets, and Mario, who cleaned our room, was excellent. However, we encountered a number of average and below-average employees during our stay, at the front desk there were a couple unpleasant people, as well as some of the bars throughout the resort. It seemed the bar staff gave service depending on how well they were being tipped. The beach is also a bit of a let down, brown water with a large amount of seaweed washing ashore - but hey, it's nature, you can't really complain. It was nice that the traveling salesmen who patrol the beaches were not allowed to come ashore. They waited at the water line and called out to come a see their products, but they didn't bother you while you sat on your lounge chair in the sand. On the other hand, I found the resort photographers fairly pushy. When relaxing at the pool they come around and force people to take photographs wearing sombreros, holding iguanas - that sort of thing. Maybe some people enjoy this, but I prefer to sit in silence and read my books and they were incredibly pushy, they wouldn't take no for an answer!
A
3.4 Poor
Pros:The rooms were clean.
Cons:Every single staff there seemed to lack management and quality service. When escalated, manager did not take ownership and try to resolve issues.
A
8.0 Very good
Pros:Pools were large, food was good. Staff was excellent.
Cons:Beach had lots of weeds in water. Not sure if it was just a nature thing, but the staff cleaned it every day.
J
7.7 Good
Pros:Food was great and rooms were comfy
Cons:The facility is just too big and hard to navigate at times. Stayed in Mexico many times and there are better places to stay for the same price.
A
9.4 Wonderful
Pros:The staff was very friendly and cooperative. The facility was very clean. The staff always keeping everything clean and stocked. We enjoyed using the gym.
Cons:Our room was very nice and more than what we expected. The only negative was the bed seemed broken. It had a dip on one side. At the end of the day we were so tired, we didn't say anything. but I'm sure they would have done something. Maybe staff should keep an eye on the state of the furniture. Also the water in the pool was very very cold. We couldn't stay in it. But the beach made up for it.

Location

Carr. Chetumal - Puerto Juárez Km 300, 77710 Playa del Carmen, Quintana Roo

What's nearby

  • Parque Natural Tres Ríos0.4 mi
  • El Camaleón Mayakoba Golf Club1.4 mi
  • Playa Maroma4 mi
  • Playa Paraíso5.3 mi
  • Mamita's Beach Club5.8 mi
  • Muelle Navega6.1 mi
  • Parque 28 de julio6.4 mi
  • Playa principal de Playa del Carmen6.5 mi
  • Calle Quinta Avenida6.5 mi
  • Yucatek Divers6.6 mi
  • Aviario Xaman Ha7.2 mi
  • Playacar Golf Club7.8 mi

Policies

Check-in/Check-out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about Bluebay Grand Esmeralda

Low season

October

High season

December

Average price (weeknight)

$152

Average price (weekend night)

$161
Cheapest month to stay with an average 13% drop in price.
Most expensive month to stay with an average 99% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Bluebay Grand Esmeralda

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

Top tips for your stay at Bluebay Grand Esmeralda

  • If you’re after a cheap room at Bluebay Grand Esmeralda, then you should consider staying during the low season. The cheapest deals can generally be found in October and April.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Bluebay Grand Esmeralda, plan to stay on a Wednesday or Friday. The most expensive day is usually Tuesday.
  • The cheapest price a room at Bluebay Grand Esmeralda was booked for on KAYAK in the last 2 weeks was $122, while the most expensive was $157.
  • How long should you stay at Bluebay Grand Esmeralda? KAYAK users usually book their rooms here for 4 days.

FAQs when booking at Bluebay Grand Esmeralda

  • Where is Bluebay Grand Esmeralda located?

    Bluebay Grand Esmeralda is located at Carr. Chetumal - Puerto Juárez Km 300, 6.6 miles from the center of Playa del Carmen. Parque Natural Tres Ríos is the closest landmark to Bluebay Grand Esmeralda.

  • When is check-in time and check-out time at Bluebay Grand Esmeralda?

    Check-in time is 3:00 PM and check-out time is 12:00 PM at Bluebay Grand Esmeralda.

  • Does Bluebay Grand Esmeralda offer free Wi-Fi?

    Yes, Bluebay Grand Esmeralda offers free Wi-Fi.

  • Does Bluebay Grand Esmeralda offer free parking?

    Yes, Bluebay Grand Esmeralda offers free parking.

  • How far is Bluebay Grand Esmeralda from the airport?

    Bluebay Grand Esmeralda is 13.8 miles from Cozumel. Bluebay Grand Esmeralda is 24.8 miles from Cancun.

  • Does Bluebay Grand Esmeralda have a pool?

    Yes, Bluebay Grand Esmeralda has a pool onsite.

  • How does KAYAK find such great Bluebay Grand Esmeralda hotel deals?

    KAYAK scours the web for all room deals available at Bluebay Grand Esmeralda in Playa del Carmen and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Bluebay Grand Esmeralda and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Bluebay Grand Esmeralda.

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Fairmont Heritage Place Mayakoba9.1 Excellent (8 reviews)1.33 miOutdoor pool, Spa and wellness center, Fitness center$1,014+
5-star hotel
Fairmont Mayakoba9 Excellent (283 reviews)1.35 miPrivate beach, snorkeling, Outdoor pool$390+

Good to know

Value for money

7.2

Distance to city center

6.6 mi

Nearest Airport

Cozumel

Distance to airport

13.8 mi