Bluebay Grand Esmeralda

5 stars
7.0
Good
based on 1590 reviews
1,590 reviews
Carr. Chetumal - Puerto Juárez Km 300, 77710 Playa del Carmen, Quintana Roo, Mexico
Carr. Chetumal - Puerto Juárez Km 300, Playa del Carmen, Quintana Roo
+52 984 877 4500
Tue 9/29
-
Wed 9/30
2 guests, 1 room
Bluebay Grand Esmeralda in Playa del Carmen, lit palm tree against a twilight sky
Bluebay Grand Esmeralda in Playa del Carmen, palm-lined tropical resort with lush gardens and white villas
Bluebay Grand Esmeralda beach scene in Playa del Carmen with couple walking on white sand
Bluebay Grand Esmeralda Playa del Carmen lobby with thatched palapa roof and open-air lounge seating
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Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

Bluebay Grand Esmeralda in Playa del Carmen offers a tranquil retreat on the edge of the turquoise waters and shimmering coastline. There are four room options to choose from including the Deluxe Garden View, Deluxe Partial Ocean View, the Deluxe Ocean View, and the Vista Jardin Jacuzzi Suite. There is a large pool surrounded by palm trees that guests can enjoy while lounging in one of the nearby sunbeds complete with mosquito netting.

Room amenities include WiFi, a minibar, coffee maker, air conditioning, safe deposit box, and a hairdryer. TV programming and a phone are provided, as well.

There are several dining options available on the property, and guests can find gourmet Mexican options as well as a few regional favorites. The six restaurants are spread about the property to accommodate all of the guests. Those that enjoy a round or two of golf will appreciate the El Camaleon Mayacoba golf course. Plus the Blue Bay offers guided tours to areas around the property like those who explore the nearby natural deep pools which are great for snorkeling and scuba-diving.

The property does not allow any pets, but children are always welcome. The rooms are cleaned each day with fresh towels and bed linens supplied. The property accepts many different currencies including euros, U.S. dollars, Canadian dollars, and pesos. Guests can also pay with American Express, Banamex, Bancomer, Mastercard, Visa, and traveler's checks. The property is very highly rated with guests, getting high scores for location, rooms, reception, service, cleanliness, and dining options.

7.0
Good
1590 reviews

Latest deals for Bluebay Grand Esmeralda

Tue 9/29
-
Wed 9/30
Deals from
$97
•Cheapest rate per night
Compare prices for Standard room, Deluxe room and 29 more Bluebay Grand Esmeralda deals.
Standard room, bed type unknown
$97
nightly with fees
Deluxe room, bed type unknown
$113
nightly with fees
Double room, bed type unknown
$150
nightly with fees
Deluxe room, bed type unknown
$101
nightly with fees
Double room, bed type unknown
$132
nightly with fees
Superior room, 1 twin bed
$327
nightly with fees
Standard room, bed type unknown
$101
nightly with fees
Deluxe room, bed type unknown
$104
nightly with fees
Superior room, bed type unknown
$164
nightly with fees
Deluxe room, bed type unknown
$110
nightly with fees
Standard room, bed type unknown
$244
nightly with fees
Deluxe room, bed type unknown
$112
nightly with fees
Double room, bed type unknown
$146
nightly with fees
Deluxe room, bed type unknown
$115
nightly with fees
Deluxe room, bed type unknown
$116
nightly with fees
Standard room, bed type unknown
$275
nightly with fees
Deluxe room, bed type unknown
$116
nightly with fees
Double room, bed type unknown
$143
nightly with fees
Standard room, bed type unknown
$119
nightly with fees
Deluxe room, bed type unknown
$124
nightly with fees
Double room, bed type unknown
$151
nightly with fees
Deluxe room, bed type unknown
$128
nightly with fees
Deluxe room, bed type unknown
$128
nightly with fees
Double room, bed type unknown
$305
nightly with fees
Deluxe room, bed type unknown
$129
nightly with fees
Standard room, bed type unknown
$160
nightly with fees
Deluxe room, bed type unknown
$168
nightly with fees
Deluxe room, bed type unknown
$185
nightly with fees
Double room, bed type unknown
$324
nightly with fees
Deluxe room, bed type unknown
$185
nightly with fees
Deluxe room, bed type unknown
$352
nightly with fees
*Total includes estimated local taxes & fees payable on check out.

Amenities at Bluebay Grand Esmeralda

  • Private beach
  • Snorkeling
  • Outdoor pool
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee machine
  • Free parking

Reviews of Bluebay Grand Esmeralda

7.0
Good
1590 verified ratings
Wonderful
532
Very good
238
Good
251
Okay
127
Fair
148
Mediocre
87
Poor
207

Summary of reviews

Guests say
Guests consistently praised the friendly and attentive service, as well as the spacious pool areas and some aspects of the hotel’s natural surroundings. However, many reviews expressed disappointment with the restaurant and buffet food, citing lack of variety and poor quality. Cleanliness and maintenance of rooms and facilities were also criticized, with several guests mentioning outdated or worn-out conditions. Some guests found the rooms and beds to be small or uncomfortable. Overall, while service and pools were highlights, food and room quality were common concerns.
AI-Generated from customer reviews
Service8.5 out of 10
Pool8 out of 10
Room Size2.5 out of 10
Cleanliness2 out of 10
Restaurant1 out of 10
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All reviews

6.0
Okay
Kelly, Jan 2020
Cons (-) Entertainment - same show for several years now and no live entertainment after the nightly show
5.1
Fair
Grizzy, May 2019
Pros (+) They had a variety of places to eat on site.
Cons (-) Staff was rude, the place smelled of waste and the ocean was filthy and unswimmable with all of the seaweed waste accumulation.
3.7
Poor
Alberto, May 2019
Pros (+) Mexican food was good. They gave out coconuts every other day.
Cons (-) Rooms were moldy and full of mosquitoes. Black mold was found in walls and curtains. Some staff expect you to tip then even though this is an all inclusive resort where taxes and tips are included in the price.

Location

Carr. Chetumal - Puerto Juárez Km 300, 77710 Playa del Carmen, Quintana Roo

What's nearby

  • El Camaleón Mayakoba Golf Club1.4 mi
  • 5th Avenue4.9 mi
  • Guadalupe Church5 mi
  • Playa Paraíso5.2 mi
  • O2 Mexico5.7 mi
  • Mamita's Beach Club5.9 mi
  • Beyond Diving6 mi
  • Mexico Blue Dream6 mi
  • La Fe6 mi
  • Parque 28 de julio6.5 mi
  • Albertos SCUBA6.7 mi
  • Terminal Marítima de Playa del Carmen6.9 mi

Policies

Check-in/Check-out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.
License number: 0123008BDDAC4

Essential information about Bluebay Grand Esmeralda

Low season

High season

Average price (weeknight)

Average price (weekend night)

May
January
$146
$216
Cheapest month to stay with an average 38% drop in price.
Most expensive month to stay with an average 71% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

Bluebay Grand Esmeralda

Which month has the cheapest rates at Bluebay Grand Esmeralda?

The cheapest month to stay at Bluebay Grand Esmeralda is September, with an average nightly rate of $150. The most expensive month is December at $295 per night.

What is the cheapest day to book Bluebay Grand Esmeralda?

The cheapest day to book Bluebay Grand Esmeralda is Thursday, with an average nightly rate of $128. The most expensive day is Saturday at $232 per night.

How far in advance should you book Bluebay Grand Esmeralda?

To get the best price at Bluebay Grand Esmeralda, book around 9 weeks in advance. This could save you approximately 13% compared to booking last minute.

KAYAK's top tips for your stay at Bluebay Grand Esmeralda

  • If you’re after a cheap room at Bluebay Grand Esmeralda, then you should consider staying during the low season. The cheapest deals can generally be found in May and August.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Bluebay Grand Esmeralda, plan to stay on a Thursday or Tuesday. The most expensive day is usually Saturday.
  • The cheapest price a room at Bluebay Grand Esmeralda was booked for on KAYAK in the last 2 weeks was $115, while the most expensive was $591.
  • How long should you stay at Bluebay Grand Esmeralda? KAYAK users usually book their rooms here for 6 days.

FAQs when booking at Bluebay Grand Esmeralda

  • Where is Bluebay Grand Esmeralda located?

    Bluebay Grand Esmeralda is located at Carr. Chetumal - Puerto Juárez Km 300, 6.7 miles from the center of Playa del Carmen. El Camaleón Mayakoba Golf Club is the closest landmark to Bluebay Grand Esmeralda.

  • When is check-in time and check-out time at Bluebay Grand Esmeralda?

    Check-in time is 3:00 PM and check-out time is 12:00 PM at Bluebay Grand Esmeralda.

  • Does Bluebay Grand Esmeralda offer free Wi-Fi?

    Yes, Bluebay Grand Esmeralda offers free Wi-Fi.

  • Does Bluebay Grand Esmeralda offer free parking?

    Yes, Bluebay Grand Esmeralda offers free parking.

  • How far is Bluebay Grand Esmeralda from the airport?

    Bluebay Grand Esmeralda is 14 miles from Cozumel Intl. Bluebay Grand Esmeralda is 24.7 miles from Cancun.

  • Does Bluebay Grand Esmeralda have a pool?

    Yes, Bluebay Grand Esmeralda has a pool onsite.

  • How does KAYAK find such great Bluebay Grand Esmeralda hotel deals?

    KAYAK scours the web for all room deals available at Bluebay Grand Esmeralda in Playa del Carmen and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Bluebay Grand Esmeralda and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Bluebay Grand Esmeralda.

Nearby hotels and places to stay

Closest

See more nearby stays
5-star hotel
Ocean Maya Royale - Adults Only8.6 Excellent (1,189 reviews)0.32 miPrivate beach, adults only, snorkeling$190+
5-star hotel
Blue Diamond Luxury Boutique Hotel Adults Only6.7 Good (327 reviews)0.91 miPrivate beach, snorkeling, Outdoor pool$275+
5-star hotel
Rosewood Mayakoba9.5 Excellent (25 reviews)0.98 miSnorkeling, Fitness center, Restaurant$743+
5-star hotel
Alila Mayakoba8.7 Excellent (424 reviews)1.05 miPrivate beach, snorkeling, Outdoor pool$364+

Cheapest

See cheapest stays in Playa del Carmen
5-star hotel
Ocean Maya Royale - Adults Only8.6 Excellent (1,189 reviews)0.32 miPrivate beach, adults only, snorkeling$190+
5-star hotel
Blue Diamond Luxury Boutique Hotel Adults Only6.7 Good (327 reviews)0.91 miPrivate beach, snorkeling, Outdoor pool$275+
5-star hotel
Fairmont Mayakoba8.8 Excellent (625 reviews)1.43 miPrivate beach, snorkeling, Outdoor pool$356+
5-star hotel
Alila Mayakoba8.7 Excellent (424 reviews)1.05 miPrivate beach, snorkeling, Outdoor pool$364+

Most recommended

See most recommended stays in Playa del Carmen
5-star hotel
Rosewood Mayakoba9.5 Excellent (25 reviews)0.98 miSnorkeling, Fitness center, Restaurant$743+
5-star hotel
Fairmont Mayakoba8.8 Excellent (625 reviews)1.43 miPrivate beach, snorkeling, Outdoor pool$356+
5-star hotel
Alila Mayakoba8.7 Excellent (424 reviews)1.05 miPrivate beach, snorkeling, Outdoor pool$364+
5-star hotel
Ocean Maya Royale - Adults Only8.6 Excellent (1,189 reviews)0.32 miPrivate beach, adults only, snorkeling$190+

Good to know

Distance to city center

Nearest Airport

Distance to airport

6.7 mi
Cozumel Intl
14.0 mi

More options for your stay in Playa del Carmen