Playacar Palace

Fracc.Playacar Bahia del Espiritu Santo, 77710 Playa del Carmen, QR, Mexico
+52 984 873 4960


Overall guest ratings

8.4/10 Excellent
Based on 295 reviews
See all reviews

Review highlights

  • 9.7
  • 9.5
  • 9.0
  • 6.7

Good to know

  • Room service is perfect
  • Friendly service
  • Close to public transport
  • Friendly atmosphere


    Show all


    Located in Playa del Carmen (Playacar), Playacar Palace All Inclusive is minutes from Playa del Carmen Maritime Terminal and Yucatek Divers. This 4-star resort is within close proximity of Central Square and Nuestra Senora del Carmen Catholic Church.


    Make yourself at home in one of the 200 air-conditioned rooms featuring free minibar items and LED televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and designer toiletries. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.

    Rec, Spa, Premium Amenities

    Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools and a 24-hour fitness center. Additional amenities include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).


    This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

    Grab a bite at one of the resort's 4 restaurants, or stay in and take advantage of 24-hour room service. Relax with a refreshing drink at a poolside bar, a swim-up bar, or one of 4 bars/lounges. A complimentary breakfast is included.

    Business, Other Amenities

    Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free valet parking is available onsite.

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    • Complimentary breakfast
    • Free Wi-Fi
    • ATM on-site
    • Business center
    • Car rental
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Wheelchair accessible
    • Spa
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Concierge service
    • Child pool
    • Babysitting/child services (surcharge)
    • Pets not allowed
    • Free parking
    • Free valet parking
    • Wedding services
    • Terrace/Patio
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    Guest reviews

    Overall Rating

    8.4 Excellent
    Based on 295 reviews
    data provided by TrustYou
    • 9.7 "Wonderful beach."
    • 9.5 "Terrific location."
    • 9.0 "World class service."
    • 8.0 "Breakfast is good."
    • 8.0 "Vibe was good."
    • 6.7 "Rooms are ok."
    • 4.1 "Value below average."

    Overall Rating

    9.0 Excellent
    Based on 135 reviews
    data provided by TrustYou
    • 9.6 "Terrific location."
    • 9.2 "World class service."
    • 8.2 "Food is delicious."
    • 7.1 "Nice rooms."

    Overall Rating

    8.6 Excellent
    Based on 159 reviews
    data provided by TrustYou
    • 9.6 "Wonderful beach."
    • 9.6 "Terrific location."
    • 9.2 "World class service."
    • 8.1 "Food is delicious."
    • 7.0 "Good pool."
    • 6.7 "Rooms are ok."

    Recent Reviews