Playacar Palace

4 stars
Fraccionamiento Playacar Km 62.5 Bahia Del Espiritu, 77710 Playa del Carmen, Quintana Roo, Mexico
Playa del Carmen, Mexico
8.3
Very good
based on 104 reviews
104 reviews
Fri 1/2
-
Sat 1/3
1 room, 2 guests
Deals from
$239
/Cheapest rate per night
Room type
Provider
Nightly total
Deluxe room, bed type unknown
$239
Deluxe room, bed type unknown
$324
Deluxe room, bed type unknown
$339
25 more Playacar Palace deals
25 more Playacar Palace deals
Photos of Playacar Palace
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

Playacar Palace Hotel stands in the Hotel Zone of Playa del Carmen. It’s an all-inclusive resort that offers first-rate services, relaxing facilities, and luxurious accommodations. The hotel makes for a vacation to remember for those visiting the Riviera Maya.

Playacar Palace Hotel stands right on the beach and offers easy access to the waterfront. Guests can take a ferry to Cozumel from the UltraMar Playa del Carmen harbor. Those interested in some outdoor shopping can check out the facilities at Paseo Del Carmen. Downtown can be reached following a 10-minute drive. Those who want to get more fun out of the beaches can drive for an hour to Tulum. Cancun International Airport is also located close by with a drive of 50 minutes.

The rooms at Playacar Palace Hotel are modern and upscale. They feature a cool-gray décor in a whitewashed surrounding. Wall hangings made from carved stone, marble flooring, and hot tubs meant for two give the rooms a sophisticated touch. High-end toiletries and marble shower stalls are provided in every room along with flat-screen LCD television sets, safes, and air-conditioning. A sitting area is provided in the suites, concierge-level rooms are equipped with espresso machines and DVD players, and some of the rooms have balconies. Free WiFi is another feature in every room.

Guests can take their pick from three restaurants on site, while the central lobby offers a casual buffet. Asian and Italian cuisines are available at the restaurants. Guests can enjoy a drink at the bar, either poolside or in the lobby. Luna Lounge has cocktails and Thai-style small plates for dinner.

There’s plenty to choose from in terms of additional features at Playacar Palace Hotel, with a fitness center, full-service spa, and kids’ club, among others. An outdoor pool with accompanying loungers is also available.

Playacar Palace Hotel is an ideal place to stay for those looking for a relaxing and entertaining vacation either on their own or with friends and family.

8.3
Very good rating
Based on 104 verified guest reviews

Latest deals for Playacar Palace

Fri 1/2
Sat 1/3
Type of stay
Booking link
No inclusions
$239
No inclusions
$324
No inclusions
$339
No inclusions
$344
No inclusions
$346
No inclusions
$359
No inclusions
$370
No inclusions
$374
No inclusions
$377
No inclusions
$381
No inclusions
$397
No inclusions
$411
No inclusions
$419
No inclusions
$443
No inclusions
$451
No inclusions
$458
No inclusions
$485
No inclusions
$517
No inclusions
$518
No inclusions
$573
No inclusions
$600
No inclusions
$622
No inclusions
$666
No inclusions
$782
No inclusions
$840
No inclusions
$310
No inclusions
$478
No inclusions
$345
No inclusions
$393
No inclusions
$397
No inclusions
$437
No inclusions
$520
No inclusions
$766
No inclusions
$843
No inclusions
$854
No inclusions
$936
No inclusions
$1,085
No inclusions
$1,205
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Playacar Palace

  • Outdoor pool
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Valet parking
  • Free parking

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Trash cans
  • Conditioner

Services and conveniences

  • ATM on-site
  • Business center
  • Car rental
  • Wake-up service
  • Concierge service
  • Entertainment staff
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • 24hr front desk
  • Safety deposit box
  • Bottle of water

Bathroom

  • Hairdryer
  • Open-air bath
  • Public bath
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Toilet
  • Toilet paper
  • Toothbrush

Dining

  • Wine glasses
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Tea/coffee maker
  • Coffee machine

Things to do

  • Gift shop
  • Bicycle rental
  • Board games/puzzles
  • Scuba diving
  • Diving
  • Beauty salon
  • Pool table

General

  • Family rooms
  • Storage available
  • Sea view
  • Slippers
  • Solarium
  • Telephone

Pool and spa

  • Spa
  • Hot tub
  • Outdoor pool
  • Massage
  • Sauna

Accessibility and suitability

  • Non-feather pillow
  • Designated smoking area
  • Non-smoking rooms available
  • Increased accessibility
  • Elevator

Outdoor

  • Garden
  • Terrace/Patio
  • Beach chairs
  • Beach towels
  • Balcony

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board
  • Drying rack for clothing

Family friendly

  • Babysitting or child care
  • Child pool
  • Kids meals
  • Kids' club
  • Playground

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Private parking
  • Valet parking

Health and safety

  • Daily housekeeping
  • CCTV in common areas
  • 24-hour security
  • Safe

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Shared lounge/TV area

Fitness

  • Fitness center
  • Tennis
  • Gym

Workspace

  • Fax/photocopying
  • Desk

Reviews of Playacar Palace

8.3
Very good
104 verified ratings
Wonderful
56
Very good
11
Good
16
Okay
10
Fair
3
Mediocre
3
Poor
5

Summary of reviews

Guests say
Guests appreciated the hotel's great location, friendly and attentive staff, and good breakfast options. However, many expressed concerns about cleanliness issues, particularly in the rooms and pool area, and some felt the value for money was lacking due to various maintenance problems and limited dining options.
AI-Generated from customer reviews
Service10 out of 10
Location10 out of 10
Breakfast8 out of 10
Cleanliness3 out of 10
Value for Price3 out of 10
Pool3 out of 10
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Score by provider

All reviews

7.9
Good
Vadim, Sep 2021
Pool is to shallow for adult use. Entertainment staff, food and service is a top notch.

Location

Fraccionamiento Playacar Km 62.5 Bahia Del Espiritu, 77710 Playa del Carmen, Quintana Roo

What's nearby

  • Terminal Marítima de Playa del Carmen230 yd
  • Albertos SCUBA0.3 mi
  • Aviario Xaman Ha0.3 mi
  • Parque 28 de julio0.5 mi
  • The Reef Marina0.8 mi
  • Playacar Golf Club0.9 mi
  • La Fe1 mi
  • Mexico Blue Dream1 mi
  • Beyond Diving1 mi
  • Mamita's Beach Club1.1 mi
  • O2 Mexico1.2 mi
  • Underwater Technical World1.4 mi

Policies

Check-in/Check-out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.
License number: 012300885CFB5

Essential information about Playacar Palace

Low season

High season

Average price (weeknight)

Average price (weekend night)

October
November
$441
$436
Cheapest month to stay with an average 23% drop in price.
Most expensive month to stay with an average 44% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Playacar Palace

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Playacar Palace

  • If you’re after a cheap room at Playacar Palace, then you should consider staying during the low season. The cheapest deals can generally be found in October and September.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Playacar Palace, plan to stay on a Friday or Tuesday. The most expensive day is usually Saturday.
  • The cheapest price a room at Playacar Palace was booked for on KAYAK in the last 2 weeks was $466, while the most expensive was $466.
  • How long should you stay at Playacar Palace? KAYAK users usually book their rooms here for 5 days.

FAQs when booking at Playacar Palace

  • Where is Playacar Palace located?

    Playacar Palace is located at Fraccionamiento Playacar Km 62.5 Bahia Del Espiritu in Playacar, 0.5 miles from the center of Playa del Carmen. Terminal Marítima de Playa del Carmen is the closest landmark to Playacar Palace.

  • When is check-in time and check-out time at Playacar Palace?

    Check-in time is 3:00 PM and check-out time is 12:00 PM at Playacar Palace.

  • Does Playacar Palace offer free Wi-Fi?

    Yes, Playacar Palace offers free Wi-Fi.

  • Does Playacar Palace offer free parking?

    Yes, Playacar Palace offers free parking.

  • How far is Playacar Palace from the airport?

    Playacar Palace is 11.8 miles from Cozumel. Playacar Palace is 31.5 miles from Cancun.

  • Does Playacar Palace have a pool?

    Yes, Playacar Palace has a pool onsite.

  • How does KAYAK find such great Playacar Palace hotel deals?

    KAYAK scours the web for all room deals available at Playacar Palace in Playa del Carmen and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Playacar Palace and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Playacar Palace.

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Good to know

Value for money

Distance to city center

Nearest Airport

Distance to airport

8.2
0.5 mi
Cozumel
11.8 mi

Everything you need to know for your stay in Playa del Carmen