Viva Azteca by Wyndham, A Trademark All Inclusive Resort

The hotel offers a complimentary buffet breakfast from 6:30 AM to 10 AM each morning. Additionally, there are special diet menus available upon request, a restaurant, bar/lounge, and snack bar for guests to enjoy.

Yes, guests can explore nearby attractions such as Playacar Golf Club, Aviario Xaman Ha, Yucatek Divers, and the famous Quinta Avenida, all within a short distance from the hotel.

The hotel offers a wide range of amenities including on-site snorkeling, complimentary bicycles, tennis lessons, Pilates classes, beach yoga, a playground, free parking, a full-service spa, and a 24-hour front desk, among others.

While some guests found the beds uncomfortable, others mentioned that the staff was understanding and helpful in addressing room-related issues. The hotel also offers cribs for rooms free of charge when needed and requested.

Guests can expect friendly and accommodating staff, with some mentioning the staff as extremely warm and welcoming. However, a few guests expressed concerns about the food and beverages, and the pushiness of some staff regarding tours and experiences.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the beach or pool comes highly recommended.

Take advantage of the hotel's proximity to parks and reserves for leisurely walks and exploration. Guests found this to be a relaxing and enjoyable activity.

Some guests reported issues with the standard rooms, such as musty smells and dampness. Consider upgrading to a higher room category for a more comfortable stay.

While the hotel offers dining options, guests recommended trying nearby restaurants like Evass Restaurant, Blue Parrot Restaurant, and La Vagabunda Centro for a change of cuisine and atmosphere.

Some guests felt overwhelmed by the persistent sales pitches for tours and experiences. It's advisable to organize activities in advance and book directly online to avoid feeling pressured.

The beach and pool areas were highlighted as beautiful and well-maintained. Guests appreciated the abundance of chairs and shade at the beach, making it a relaxing spot to unwind.

Guests with dietary restrictions noted that the food options were limited in terms of dairy-free and gluten-free choices. Consider contacting the hotel in advance for special dietary arrangements.

The hotel offers a range of complimentary activities such as snorkeling, Pilates classes, and beach yoga. Guests found these offerings to be a great way to stay active and entertained during their stay.

Consider visiting during the low season in April for potentially fewer crowds and more affordable rates. This could enhance the overall experience and provide a more tranquil atmosphere.

If encountering any room-related issues, such as uncomfortable beds or air conditioning problems, promptly notify the staff for resolution. Some guests reported positive experiences with staff addressing their concerns effectively.