|General||24 hour front desk, Air-conditioned, Bar/Lounge, Cable or satellite TV, Gift shop, Hot tub, Kitchenette, Laundry facilities, Non-smoking rooms available, Parking (free), Pool (indoor), Pool (outdoor), Restaurant, Room service, Wheelchair accessible|
|Activities||Fitness center, Game room|
|Services||Laundry service, Meeting/Banquet facilities, Spa|
|Internet||Internet (free), WiFi (free)||Landmarks||
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|The Ridge Hotel Portage|
Location and room size.Location was good but hotel was not up to the expectation. 20 Mins from Dells and price was little higher for the facilities. I have spent less amount for a room in Sheraton,Chicago downtown for a night. Refrigerator was not working,Wash basic pump was not working. Room size was good though. Room and bed was clean.
Guest waiting area and business centre
We called the hotel before making reservation through Priceline and mentioned to tham that we have 10% discount coupon printed from web and we would like to use that for our stay. Since, they do not have any online reservation system. (read below...)We called the hotel before making reservation through Priceline and mentioned to tham that we have 10% discount coupon printed from web and we would like to use that for our stay. Since, they do not have any online reservation system, they said I could make my reservation through Priceline and when I check in, they will adjust 10% for me and refund that to be in some possible way but that actually never happened. I was told that he will talk to his manager and manager will have to speak with Priceline to apply this discount.This adjustment has not happened yet so if you could help? Thanks, Pratik Modi
Maintance responded quickly to A/C issue.
Window A/C unit not big enough to cool room properly. No shade over west facing window on outside. Old and outdated. Carpet had many stains.
The room carpet was stained and should be better cleaned
Close to bar
This place is old. Dated. Not safe. Doors don't secure properly. Carpet was dirty. Carpet actually seperated from door jam area. Not all numbers are on the doors.This hotel caters to construction workers. All poolside rooms are for them.The pool seriously needs cleaning. I think there was a sauna there but they have literally put pieces of wood nailed up on the door. It is dark and dreary. Like a death sentence. Can't hardly see what or where you are going. Key fob things never worked to get into the pool. In the hotel..it's painfully obvious the owner could care less about this place. Numbers are missing from your door. Carpet is dirty and literally falling apart. It is seperated from the door jams into the rooms. Doors do not lock securely. Toilets don't flush like they should..one time..not three. Hotel lobby is depressing, dark and ugly. The lady at check IN was super. The lady at check OUT could care less that we were leaving, e...
location is great
poor front desk attitude. Loud guests. Very cramped bathroom.You get what you pay for.
The location is great, it took us 10 min. to get to motel from Cascade Mt, where we were skiing.
There was a lot I did not like about hotel. It is very old, there is mold everywhere, rooms look like never remodeled with peeling wallpaper on walls and stinky carpet. In my tiny bathroom fan did not work.I would not go to this place anymore, I was glad I stayed only for one night. The pool had dead bugs at the bottom, water was stinky, and hot tub did not produce any bubbles. Mold in all building, from outside it does not look that bad, but inside it is just terrible.
The staff were super helpful and it was clean.
Older hotel and our comforter had a cigarette burn in it, but no evidence of smoking in the room.I would definitely stay here again. Pool/hot tub seemed nice, room was decent and staff were incredible. Even offered us a shuttle to the ski resort.