Hotel Del Portal, Puebla

Some guests found the beds to be too rough, while others found them comfortable and clean.

Yes, the hotel offers parking for guests.

Guests have mentioned both good breakfast and delicious food, but some have expressed dissatisfaction with the buffet and specific dishes.

Guests have praised the cleanliness of the hotel, but some have mentioned issues with specific rooms and facilities.

The high season is in April, and the low season is in February.

Despite some complaints about room odors, several guests appreciated the street view rooms. Consider requesting a street view room for a potentially better experience.

Some guests mentioned issues with the room facilities such as defective shower heads and noisy fans. It's advisable to check the room amenities upon arrival and report any issues promptly.

The hotel's proximity to attractions like Zócalo de Puebla, Catedral de Puebla, and Street of Candies makes it convenient for sightseeing. Take advantage of the central location to explore these nearby attractions.

Several guests noted noise-related issues, such as loud music during breakfast and street noise. Light sleepers may want to prepare for potential noise disturbances and consider earplugs if necessary.

Some guests reported not receiving the room type they had booked. It's advisable to double-check the room type upon check-in to ensure it aligns with the reservation.

Multiple guests mentioned low water pressure in the showers. Consider adjusting expectations for the water pressure and allowing extra time for showers.

Guests highlighted issues with room temperature, including overheating due to sunlight exposure and the lack of air conditioning. Consider packing accordingly and preparing for potential temperature discomfort.

While some guests were dissatisfied with the free breakfast, others enjoyed the good breakfast and ambience. Consider exploring nearby dining options for a variety of choices.

Many guests appreciated the helpful and friendly staff. Engaging with the staff for recommendations and assistance can enhance the overall experience.

Some guests found the rooms to be small. Managing expectations for room size can help avoid disappointment upon arrival.