The people - ever so welcoming and friendly.
The staff was very friendly and very helpful. Also, the room had a fantastic view of the seacoast.
They did not have CNN or BBC news which I need as I am an American and want to know what is happening in America but also the world.
Location was perfect
We were told that if we booked direct next time we would get a better room...
Most hotels provide you with a service, but Hotel Parsifal takes care of you. Tony and Leo took very good care of us and when I left I felt like I had made 2 new friends. My husband and I plan on going back to Ravello and staying at Hotel Parsifal for our next anniversary. Plus the food provided by the Hotel was the best we had in Italy!
The customer service was excellent, the views superb, the food great. I'd highly recommend this hotel.