Rent a Porsche in Richmond

Seems like I ALWAYS have to wait to pick up my rental - an opportunity for improvement. Another suggestion is for staff to go over basic functions of the vehicle before turning it over to driver (e.g., all audio functions, locations of 12V/USB/Bluetooth ports, gear shift function, adjustment for lights, wipers, mirrors, sun roof/shade, etc . New vehicles have so many new features and moved/redesigned standard features that it is overwhelming for a lot of older drivers.

10.0 Wonderful

Oct 2020

Pros:

Yes

Hertz

6.0

Okay

107 reviews

Cleanliness

6.9

Comfort

6.9

Pick-up/Drop-off

5.9

Value for money

5.9

2 locations in Richmond

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Locations in Richmond

1 Richard E Byrd Terminal Dr

+1 804 222 7228

Monday	07:00 - 23:30
Tuesday	07:00 - 23:30
Wednesday	07:00 - 23:30
Thursday	07:00 - 23:30
Friday	07:00 - 23:30
Saturday	07:00 - 23:30
Sunday	07:00 - 23:30

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8021 West Broad St

+1 804 270 3436

Monday	08:00 - 20:30
Tuesday	08:00 - 20:30
Wednesday	08:00 - 20:30
Thursday	08:00 - 20:30
Friday	08:00 - 20:30
Saturday	09:00 - 12:00

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6.0 Okay

Apr 2024

The usb port was not functioning so I couldn’t connect my phone to the screen to see navigation. I had to balance the phone on the dash or hold it the entire time which made for a very stressful driving experience. Also unclear instructions in the parking garage led me to choose an electric vehicle initially which I then had to return. Disappointed.

2.0 Poor

Apr 2024

There’s was no Hertz at drop off. So, I had to go somewhere else and was still charged extra! Do not recommend

2.0 Poor

Nov 2022

Nothing. I will probably not use them in the future.

2.0 Poor

Nov 2022

My plans were all in place and required detail and...as I was walking out the door to pick up my car(10 minutes away)...I was called and told that no cars of any kind were available at the off-airport location! Why did it accept my rental reservation and...at the very least...called the night before! Unforgivable and something I shall not forget!

4.0 Mediocre

Dec 2021

The key fob battery didn’t work. It was hard to lock and unlock doors and once I couldn’t start the car. I was afraid to go to a store because I was concerned I wouldn’t be able to unlock the car if I locked it. There were no key holes in the doors. They wouldn’t bring me a replacement battery. They were friendly. Car smelled like marijuana and that didn’t get better.

8.0 Very good

Dec 2021

All fine except no window washer fluid available, and we were driving on rainy day and could not clean off splashed muddy water

Dollar

5.8

Fair

121 reviews

Cleanliness

6.5

Comfort

6.3

Pick-up/Drop-off

5.6

Value for money

6.1

One location in Richmond

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Locations in Richmond

1 Richard E Byrd Terminal Dr

+1 804 222 8751

Monday	07:00 - 23:30
Tuesday	07:00 - 23:30
Wednesday	07:00 - 23:30
Thursday	07:00 - 23:30
Friday	07:00 - 23:30
Saturday	07:00 - 23:30
Sunday	07:00 - 23:30

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4.0 Mediocre

Mar 2024

Car stinked of tobacco. Returned the car early and was assured I would receive an adjustment in my account, it has been over 2 weeks and still nothing. Do not recommend.

2.0 Poor

May 2021

Pros:

Dollar had no one at their counter. After a scavenger hunt from location to location we ended up at hertz where system was down for 45 minutes as we waited

Cons:

Service terrible and price was outrageous. We will let everyone we can know what a bad experience we had

2.0 Poor

Apr 2021

Pros:

nothing....

Cons:

pickup, one person working on a Saturday.....waited forever. Didn't get the right size SUV

10.0 Wonderful

Apr 2021

Pros:

Drop off was very easy. The Explorer was super comfortable and easy to drive.

Cons:

Inside of car was not cleaned very well at all. Fold down seats were full of dog hair. Between the seats was a nasty baby pacifier. So discusting !!!

6.0 Okay

Feb 2021

Pros:

The staff made it easy. The car was perfect size.

Cons:

It smelled of cigarettes really bad. And then I also smelled like them. I would have swapped but it was the only suv they had 😫

2.0 Poor

Feb 2021

Cons:

There was only one person to service dollar, hertz and thrifty. I waited more than an hour outside in the cold to pick up the car. They would not call a supervisor because they said they couldn’t do anything anyway.

Avis

6.1

Okay

89 reviews

Cleanliness

6.6

Comfort

6.5

Pick-up/Drop-off

6.1

Value for money

6.1

4 locations in Richmond

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Locations in Richmond

1 Richard E Byrd Terminal Dr

+1 804 222 7416

Monday	06:30 - 23:59
Tuesday	06:30 - 23:59
Wednesday	06:30 - 23:59
Thursday	06:30 - 23:59
Friday	06:30 - 23:59
Saturday	07:00 - 23:30
Sunday	07:00 - 23:30

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4204 West Broad Street

+1 804 254 4146

Monday	08:00 - 20:30
Tuesday	08:00 - 20:30
Wednesday	08:00 - 20:30
Thursday	08:00 - 20:30
Friday	08:00 - 20:30
Saturday	08:30 - 13:00
Sunday	09:00 - 12:00

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7923 West Broad Street

+1 804 270 0888

Monday	08:00 - 20:30
Tuesday	08:00 - 20:30
Wednesday	08:00 - 20:30
Thursday	08:00 - 20:30
Friday	08:00 - 20:30
Saturday	08:30 - 13:00
Sunday	09:00 - 12:00

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8231 Midlothian Turnpike

+1 804 272 1476

Monday	08:00 - 20:30
Tuesday	08:00 - 20:30
Wednesday	08:00 - 20:30
Thursday	08:00 - 20:30
Friday	08:00 - 20:30
Saturday	08:30 - 13:00
Sunday	09:00 - 12:00

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10.0 Wonderful

Jan 2024

The employees were very knowledgeable it was a good price and check in was a breeze

10.0 Wonderful

Jun 2021

Pros:

Dropping off was super easy.

Cons:

If the rep at the counter can go more into detail about policies, everything was explained very fast.

2.0 Poor

May 2021

Cons:

I arrived to pickup my car only to find none were available. The agents onsite were not customer service oriented. DId not offer suggestions or help with finding another rental agency. I did however go to the Avis rental agency at theRichmond Airport and they were very professional and accommodating.

7.6 Good

Jul 2020

Cons:

The pick up process. It took a while to get the rental. Then the rental I reserved was not even the rental I got.

2.0 Poor

Apr 2020

Cons:

I was charged but rental car place was not open.

4.8 Mediocre

Dec 2019

Cons:

They should adopt automatic picking up keys without standing one hour in line.

National

8.2

Very good

24 reviews

Cleanliness

8.5

Comfort

8.7

Pick-up/Drop-off

7.5

Value for money

8.2

One location in Richmond

Show locations

Locations in Richmond

1 Richard E Byrd Terminal Dr

+1 844 370 8284

Monday	00:00 - 00:0006:00 - 23:59
Tuesday	00:00 - 00:0006:00 - 23:59
Wednesday	06:00 - 23:5900:00 - 00:00
Thursday	06:00 - 23:5900:00 - 00:00
Friday	00:00 - 00:0006:00 - 23:59
Saturday	07:00 - 23:30
Sunday	07:00 - 23:30

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Reviews

10.0 Wonderful

Oct 2023

Painless pickup and drop off.

10.0 Wonderful

Aug 2020

Pros:

Car was nice and comfortable

6.0 Okay

Jul 2020

Pros:

Easy drop off

Cons:

Reservation wasn't available when I picked up the car, I had to wait an hour.

2.0 Poor

Dec 2019

Cons:

It needs to be more clear that a person's bank card with Visa logo and chip, will not be accepted to rent a car.

10.0 Wonderful

Mar 2019

Pros:

Staff were extremely helpful and courteous.

Cons:

No improvement necessary.

9.2 Wonderful

Feb 2019

Pros:

Staff was great! I've rented cars in several locations recently and they were the best. Car was nice, but there was some stuff (hair clips, a lighter and a bottle of clear fluid) left in the car.

Cons:

The Easy Pass could have stuck to the windscreen better. It feel off while driving several times and left me feeling around for it because I needed it.

471 travelers who rented a car in Richmond gave the car agency they used an average rating of 6.4

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