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9 locations in Richmond
Locations in Richmond
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Reviews
10.0 Wonderful
Anonymous, Oct 2024
Pickup truck
2.0 Poor
Jim, Oct 2024
Luxury SUV
10.0 Wonderful
Marshall, Oct 2024
Full-size
2.0 Poor
CrAmy, Sep 2024
Minivan
10.0 Wonderful
Anonymous, Sep 2024
Full-size
8.0 Very good
Anonymous, Jul 2024
Premium SUV
4 locations in Richmond
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Reviews
10.0 Wonderful
Anonymous, May 2024
Passenger van
10.0 Wonderful
Anonymous, Jan 2024
Passenger van
10.0 Wonderful
Anonymous, Jun 2021
Pros:
Dropping off was super easy.Cons:
If the rep at the counter can go more into detail about policies, everything was explained very fast.2.0 Poor
Anonymous, May 2021
Cons:
I arrived to pickup my car only to find none were available. The agents onsite were not customer service oriented. DId not offer suggestions or help with finding another rental agency. I did however go to the Avis rental agency at theRichmond Airport and they were very professional and accommodating.7.6 Good
Anonymous, Jul 2020
Cons:
The pick up process. It took a while to get the rental. Then the rental I reserved was not even the rental I got.2.0 Poor
Emmalyne, Apr 2020
Cons:
I was charged but rental car place was not open.2 locations in Richmond
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8.0 Very good
Anonymous, Oct 2024
Compact SUV
8.0 Very good
Anonymous, Sep 2024
Economy
2.0 Poor
Anonymous, Aug 2024
Intermediate
6.0 Okay
Lisa, Apr 2024
Compact
2.0 Poor
Anonymous, Apr 2024
Supplier choice
2.0 Poor
Anonymous, Nov 2022
2 locations in Richmond
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Reviews
2.0 Poor
Anonymous, Oct 2024
Supplier choice
4.0 Mediocre
Anonymous, Mar 2024
Standard
2.0 Poor
Anonymous, May 2021
Pros:
Dollar had no one at their counter. After a scavenger hunt from location to location we ended up at hertz where system was down for 45 minutes as we waitedCons:
Service terrible and price was outrageous. We will let everyone we can know what a bad experience we had2.0 Poor
Anonymous, Apr 2021
Pros:
nothing....Cons:
pickup, one person working on a Saturday.....waited forever. Didn't get the right size SUV10.0 Wonderful
Anonymous, Apr 2021
Pros:
Drop off was very easy. The Explorer was super comfortable and easy to drive.Cons:
Inside of car was not cleaned very well at all. Fold down seats were full of dog hair. Between the seats was a nasty baby pacifier. So discusting !!!6.0 Okay
Anonymous, Feb 2021
Pros:
The staff made it easy. The car was perfect size.Cons:
It smelled of cigarettes really bad. And then I also smelled like them. I would have swapped but it was the only suv they had 😫One location in Richmond
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Reviews
10.0 Wonderful
Jerry, Oct 2023
Luxury
10.0 Wonderful
Anonymous, Aug 2020
Pros:
Car was nice and comfortable6.0 Okay
Anonymous, Jul 2020
Pros:
Easy drop offCons:
Reservation wasn't available when I picked up the car, I had to wait an hour.2.0 Poor
Anonymous, Dec 2019
Cons:
It needs to be more clear that a person's bank card with Visa logo and chip, will not be accepted to rent a car.One location in Richmond