||||Mediocre - 2 reviews|
The Super 8 Rockford, Illinois is conveniently located at I-90 & Business Hwy 20. The Super 8 is located between Freeport and Chicago, Illinois. The Super 8 Rockford, Illinois is just minutes away from Midway Village. The Super 8 Rockford, Illinois is located near Magic Waters Water Ride. Other attractions in the area include Volcano Falls Game Center...
Overall Rating - Mediocre - 2 reviews
After trying to for 30min to get a hot shower I gave up. I told the hotel manager who then proceeded to check the hot water in the hotel from a running sink in the lobby as if he didn't believe me. He then apologized but it wasn't sincere and did not even offer to provide any form of compensation. When I arrived to inform him of this, he was on the phone walking around the lobby on a personal call speaking Indian while another woman, that looked like his wife, was eating breakfast. I had to wait for him to finish his personal phone call in another language. These managers need some customer service training big time.
||||Okay - 110 reviews|
Overall Rating - Okay - 110 reviews
Staff was nice
Dirty ....pool not working it was dirty....
The location was right in downtown Rockford but that's about the only good thing I can say about this hotel.
There were a lot of things I did not like about this hotel. It was very dirty. It doesn't seem like the maintenance is kept up. Also it felt more like an apartment building than a motel. It seemed more for people with 'extended' stays.I would not recommend this motel to anyone especially if you are traveling with children. My room was disgusting. The first thing you notice when you walk in is the bed & the cover was so filthy we had to remove it. The sheets were not any better, they were so old they were see through. The AC was loud when it was on, then it would shut off for awhile & kick back on with such a loud thud that it sounded as if someone was pounding on the door. It made for a horrible nights sleep. I realize this is a discounted motel but the room could use a lot of maintenance. It was not just limited to our room either, we stoo...