Novotel Rotterdam-Schiedam

The hotel's staff is known for being friendly, helpful, and attentive, providing excellent service and even surprising guests with special treats on occasion.

While the hotel is generally clean, some guests have mentioned issues with the cleanliness of certain areas, such as stained carpets and unclean bathroom amenities.

Some guests have expressed dissatisfaction with the comfort of the beds, limited space in the rooms, and issues with amenities like the TV and bathroom size.

The hotel offers family-friendly amenities such as a playground, indoor play area, and swimming pool toys, making it a comfortable and enjoyable stay for families with children.

The hotel is a great choice for visitors during the low season in October or the high season in May, offering comfortable accommodations and convenient access to nearby attractions.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

Some guests noted that the hotel's toiletries were not up to standard. Consider bringing your own to ensure a comfortable stay.

Some guests were surprised by unexpected extra charges such as service fees, city tax fees, and parking fees. It's advisable to inquire about potential additional costs before making a reservation.

Several guests mentioned issues with room amenities such as non-functional fridges, inadequate coffee facilities, and insufficient outlets. It's recommended to check the functionality of these amenities upon arrival.

Some guests experienced long wait times during check-in, with one guest waiting for 45 minutes. It's advisable to be prepared for potential delays during peak check-in times.

Guests with accessibility needs noted that some rooms were too small to comfortably accommodate a wheelchair. If accessibility is a concern, it's recommended to inquire about room size and layout.

Some guests were disappointed by miscommunication regarding breakfast timings. It's advisable to double-check breakfast timings with the staff to avoid any inconvenience.

Several guests mentioned cleanliness issues such as stained carpets, unclean bathrooms, and unattended rooms. It's advisable to inspect the room upon arrival and report any concerns to the staff.

Some guests reported issues with non-functional air conditioning. It's recommended to inquire about the status of air conditioning, especially during warmer seasons.

A few guests mentioned limited TV channels and poor internet connection. Consider bringing your own entertainment options if this is important to you.