||||Good - 487 reviews|
With a stay at Pheasant Run Resort in St. Charles (Aurora - Western Suburbs), you'll be minutes from Dupage Expo Center and close to Charlestowne Mall. This golf resort is within close proximity of Dellora A. Norris Cultural Arts Center and Arcada Theater. Make yourself at home in one of the 473 air-conditioned rooms featuring flat-screen televisions. Compli...
Overall Rating - Good - 487 reviews
the pool was pretty neat
the first room I received was frighteningly filthy and in disrepair. I went to the desk and asked about it and they offered me another room. This was not much better, but had less visible slime on the fixtures.The poor clerk at the front desk appeared to be by herself and tried to accommodate me by offering a new room, and asked if I'd let her know if it was suitable. I returned to tell her that I had to throw away a dirty women's stocking on the floor and wish I had a vacuum to remove the dead bugs and debris, but she was swamped with a full lobby and I gave up waiting. The room was dirty enough we kept our shoes on, did not use the bathroom and I left feeling dirtier than when I arrived. I intentionally got up early and left the hotel as early as possible. Upon checkout, there was not a question at all about how I liked my stay. I got home from my trip and washed all my clothes and bags.
Location to family was perfect. Staff very friendly and helpful. They gave me a free room upgrade and let me check in early.
Some areas/rooms are a little outdated. Pool needs repainting.This is a resort that has been around for many years. Which gives it good notoriety and credibility.