|General||24 hour front desk, ATM on-site, Air-conditioned, Bar/Lounge, Cribs available, Gift shop, Laundry facilities, Non-smoking rooms available, Parking (surcharge), Pool (indoor), Restaurant, Room service, Safe, Wheelchair accessible|
|Services||A/V equipment rental, Business center, Car rental, Laundry service, Meeting/Banquet facilities|
|Internet||Internet, WiFi (free)|
|Policy||Pets not allowed||Landmarks||
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Good, 392 reviews across the web
|Hotel||Hotel is nice enough. 74% positive comments.|
|Service||90% found the |
|Beds||70% said the |
|Beverages||Good bar. 76% gave positive feedback.|
|Room Maintenance||56% thought they were |
|Old/New Room||For 59%, the |
|Old/New Facilities||53% thought the |
|Ambiance||Ambiance is not good. 67% gave negative feedback.|
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The bathroom was not as clean as I would have expected. I cleaned the tub, shower and toilet before using them. I have never done that before at a hotel.
Nice, clean rooms.
People who were leaving and talked loudly in the hallway. Doors are very thin and it was VERY loud. Also, we did not get a cookie when we checked in, as advertised.
Very comfortable room, refrigerator and microwave included.
Shower/bath was difficult to stand in. Hairdryer was hidden in closet - could not find. Did not like extra $15 parking charge.Very comfortable room, refrigerator and microwave included. Staff were very friendly and helpful. Hairdryer was hidden in closet - could not find. Note - there is an extra $15 parking charge added on to the cost of your room. It was a very nice hotel, but next time we will stay somewhere where we dont have to pay for parking.
Good location, nice staff at desk. Room was nice and the bed was clean and comfortable. Price was right.
There were stains on the bathroom door and shower curtain. The tub did not drain. Seems cleaning staff may need more supervision, or maybe I just got the dirty bath.
great location - near Fitzgerald Theatre & nice pool
noIt is a nice friendly hotel and we would come back again.
The location was great for an event!
I booked a king bed for a concert for our anniversay & they gave me a double. When we checked in I verified the reciept and sure enough I had booked a king, but they said they did not have king available. Toilet was broken, the flush lever was broken off!For a cheap place to stay just for a bed to sleep in this is good. If you want good customer service and a functional room, look elsewhere. Toilet flush lever completely broken off, paid for a king and was told there were no more and given a double with nothing offered in return. ASked for a wine opener and they said they would call if they could find one...they never did. I went to the restaurant where they were very willing to open the wine and great service. This was a good location for an event at Xcel Center, but since we were also there for a special occasssion we were very disappointed.
Great location and friendly staff.
The bathroom was really small and not ventilated very well.Nice place in a great location.
Convenience to our destination, easy access to the expressway
Our first room was quite large with two beds. One was a pullout sofa-bed and the other was a murphy bed. Both were unacceptable for comfort. There is also very little going on in downtown St. Paul, but that is not the fault of the hotel.After we switched rooms the first night, things were fine. The staff was responsive to our needs.
Friendly and helpful staff.
The building layout was confusing. Directions needed often.Comfortable room and beds. Relatively quiet. Overall a quality hotel.
Staff was very nice
Had to pay $15.00 a day for parking, breakfast was a minimum of $13.00 a person. Carpeting had cigarette burns in it and it smelled of stale cigarette smoke. Over all not a great experience for the price.