Mostly good. I'm always disappointed when more high-end hotels don't offer breakfast with the stay. Loved that it was attached to the sky walks and we were able to get to the train station without going outside. Beds were VERY comfortable.
3 stars
DoubleTree by Hilton St Paul Downtown
Photos of DoubleTree by Hilton St Paul Downtown
Overview
Located in Downtown Saint Paul, this hotel is a 10-minute walk to Saint Paul Union Depot. It is also ideally situated minutes on foot from 10th Street Metro Transit Station.
This 3-star hotel offers an indoor pool, free Wi-Fi and a 24-hour business centre. Welcoming and professional staff are available 24 hours a day.
There are 251 rooms at DoubleTree by Hilton St Paul Downtown, each offering all the essentials to ensure a comfortable stay. They are also equipped with a microwave, a refrigerator and a hair dryer.
DoubleTree by Hilton St Paul Downtown has its own on-site restaurant, perfect for guests who wish to eat in. Alternatively, there are a variety of other dining options nearby.
Minneapolis-Saint Paul International Airport is around a 20-minute drive from DoubleTree by Hilton St Paul Downtown and Robert Street Metro Transit Station is within walking distance. Guests can also visit Xcel Energy Center and Science Museum of Minnesota.
Latest deals for DoubleTree by Hilton St Paul Downtown
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at DoubleTree by Hilton St Paul Downtown
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Business center
- Wi-Fi available in all areas
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Express check-out
- 24hr front desk
Dining
- Microwave
- Snack bar
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Vending machine (drinks)
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Smoke alarms
- Heating
- Adapter
- Air-conditioned
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- TV
Accessibility and suitability
- Increased accessibility
- Elevator
- No smoking
- Designated smoking area
Things to do
- Gift shop
- Bicycle rental
- Darts
- Table tennis
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Workspace
- Fax/photocopying
- Desk
General
- Telephone
- Storage available
Health and safety
- Daily housekeeping
- Safe
Parking and transportation
- Parking
Bathroom
- Hairdryer
Fitness
- Fitness center
Pool
- Indoor pool
Reviews of DoubleTree by Hilton St Paul Downtown
7.6
Good
576 verified ratings
Wonderful
230
Very good
90
Good
83
Okay
45
Fair
54
Mediocre
28
Poor
46
Summary of reviews
Guests say
Guests appreciated the hotel's location and helpful staff, but many expressed dissatisfaction with the amenities, cleanliness, and comfort of the beds. Issues like malfunctioning air conditioning, noisy hallways, and a lack of proper bathroom fixtures were frequently mentioned.AI-Generated from customer reviews
Reviews(10)
Q&A(5)
Tips(10)
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Score by provider
7.4 out of 10
6 reviews
8.1 out of 10
10 reviews
All reviews
Jack and Lakesha at the front desk were extremely helpful and patient with us and all of our questions.
Pros (+) Bar area is nice, bartender was attentive and pleasant. Room was nice.
Cons (-) Granted we stayed during a busy time (MN high school boys hockey tourney) the staff at the front desk was overwhelmed. There were between 4-5 people behind the desk, but 2 of them did nothing more than look over the shoulder of the others. I was the third person in line, and waited a good 10 minutes to check in. I was fortunate, as a large group arrived just behind me.
Cons (-) The breakfast spread in the restaurant.
Pros (+) The accommodations and decor were upscale and everything was clean. The restaurant attached seemed a popular attraction although we didn't get time to see how it was.
Cons (-) I would've thought the premium rate by comparison to other area hotels would've included parking n but it was am additional $15. They also put an additional $50 hold on your card for incidentals. Overall, I think it was a little on the costly side.
Cons (-) Customer service and not good location for other restaurants and the hotel restaurant is so poor customer service
Cons (-) Smoky room no free breakfast poor service in restaurant bar
Pros (+) Cookies at check in, comfortable beds and pillows
Cons (-) Waking up to a call from the front desk at 8:30 in the morning on a Saturday after being out late. Not many restaurants in the immediate area.
Pros (+) This hotel is in the heart of St. Paul. Walking distance to the Excel Energy Center and many dining options. Room was clean. I would stay here again.
Cons (-) Temperature control panel in the room did not work. Had to open the window in February to cool down the room.
Pros (+) Doubletree was wonderfully comfortable and affordable! They even helped us check in several hours early after our red eye, so we could nap. Thanks for a great trip and a much needed sleep.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique amenities?
The hotel offers an indoor pool, free Wi-Fi, a 24-hour business center, and an on-site restaurant. Additionally, guests can enjoy the convenience of an ATM on-site, room service, and a fitness center.
Are there any concerns about the cleanliness of the hotel?
Some guests mentioned that the hotel rooms appeared run down and that the bathrooms were small. However, many guests also appreciated the clean and comfortable rooms.
What can guests expect from the customer service at the hotel?
Guests can expect friendly and helpful staff, as well as free cookies and water upon arrival. However, a few guests expressed concerns about the customer service upon arrival and during their stay.
Is parking available at the hotel?
Yes, the hotel offers parking, but some guests were surprised by the parking fees and experienced issues with validation. It's advisable to inquire about parking fees and validation upon arrival.
When is the best time to visit the hotel?
The high season is in April, and the low season is in July. Guests can plan their visit accordingly to enjoy the best of what the hotel and the surrounding area have to offer.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Nearby Attractions
The hotel is conveniently located near several attractions such as the Xcel Energy Center, Science Museum of Minnesota, and the Minnesota State Capitol, making it an ideal choice for those looking to explore the area.
Check for Room Essentials
Some guests found the rooms to be well-equipped with essentials like a microwave, refrigerator, and hairdryer, ensuring a comfortable stay.
Be Mindful of Parking
Several guests were surprised by the high parking fees, so it's advisable to factor this into your budget when planning your stay.
Explore Dining Options
While the hotel has its own on-site restaurant, guests also recommended exploring the variety of dining options available nearby for a more diverse culinary experience.
Consider Low Season Visits
If you prefer to avoid crowds, consider visiting in July, which is noted as the low season, potentially offering a quieter and more relaxed experience.
Accessibility Features
The hotel offers various accessibility features such as wheelchair accessibility, elevators, and adapted baths, catering to the needs of different guests.
Take Advantage of On-Site Amenities
Guests appreciated the on-site amenities such as the indoor pool, fitness center, and the convenience of having a mini-market available.
Plan for Check-in and Check-out Times
Keep in mind that check-in is available anytime after 3:00 PM, and check-out is before 12:00 PM, allowing you to plan your arrival and departure accordingly.
Consider Room Selection
Some guests mentioned that the rooms were clean and comfortable, but a few also noted that certain rooms appeared run down. It might be beneficial to request a recently renovated room for an improved experience.
Location
411 Minnesota Street, Saint Paul, MN 55101
What's nearby
- Minnesota Building347 yd
- Minnesota Children's Museum349 yd
- Saint Paul City Hall and Ramsey County Courthouse0.3 mi
- Saint Paul Union Depot0.3 mi
- Science Museum of Minnesota0.4 mi
- Xcel Energy Center0.4 mi
- Minnesota Centennial Showboat0.6 mi
- Minnesota History Center0.6 mi
- Minnesota State Capitol0.7 mi
- Cathedral of Saint Paul0.8 mi
- James J. Hill House0.8 mi
- Minnesota Transportation Museum1 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about DoubleTree by Hilton St Paul Downtown
Low season | November |
|---|---|
High season | February |
Average price (weeknight) | $137 |
Average price (weekend night) | $147 |
When to book a room at DoubleTree by Hilton St Paul Downtown
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 7.3 |
|---|---|
Distance to city center | 0.4 mi |
Nearest Airport | Minneapolis St Paul |
Distance to airport | 7.2 mi |