Kleos Hotel Bernina 1865

Guests have praised the breakfast for its great spread, amazing ambience, and beautiful views. However, some have mentioned that the breakfast could be fresher and that the coffee machine was down on one occasion.

The staff have been described as friendly, helpful, and accommodating by many guests. However, a few guests have mentioned that the staff can be rude or inexperienced at times.

Guests have enjoyed spacious and clean rooms with comfortable beds. However, some have mentioned that the rooms could be sparsely furnished for a 4-star hotel, and that the pillows were not of the expected quality.

The hotel offers ski-in/ski-out access, ski equipment rental, and a warm and cozy atmosphere. However, some guests have mentioned that the spa is not open until 3 PM, and that the rooms are not well-furnished for a winter stay.

The hotel offers free parking on premises, but some guests have mentioned that there is limited parking space and that the hotel lacks efficient electric car charging stations.

Guests highly recommend opting for a room with a view, as the mountain views from the rooms are described as wonderful and mesmerizing.

June is mentioned as the low season, which could be a great time to visit for a quieter experience and potentially better rates.

If mobility is a concern, note that the hotel is accessible by elevator and offers rooms on upper floors accessible by elevator.

The hotel's proximity to the train station and availability of shuttle services make it a convenient choice for travelers relying on public transport.

Guests staying in the basement floor noted that the rooms were quite cold. Consider requesting a room on higher floors to avoid this issue.

While the breakfast room is praised for its beauty, some guests found it to be cold. However, the breakfast offerings are described as great, with a wide selection of hot and cold options.

The hotel is noted for its historical significance, with many guests appreciating the sense of history and the ambiance of the hotel.

The hotel's location near attractions such as Muottas Muragl and Piz Ot makes it a great base for exploring the area.

The staff are consistently praised for being friendly, helpful, and making guests feel welcome, enhancing the overall stay experience.

Some guests mentioned receiving room upgrades, so it might be worth inquiring about this possibility during the booking process.