Beautiful room, great breakfast and friendly desk help
When I finally got a room with a bathtub it was OK but had to argue for it and pay an extra $50. Move to a room with a bathtub
The front desk did not help out with my accommodations. When I booked I did not know I had to specify a bathtub. Then had to pay an extra $50 to upgrade my room for a bathtub. Person at front desk very rude and sarcastic.
You can't ask for more out of a hotel in west Texas. This great property and location is spotless.
The shower door design lets too much water out. It's not the fault of the hotel though. I have seen this same shower in other locations and it failed there too.
Clean , friendly nice modern rooms .
Fold out sofa , normally wit a suite. We get two seperate beds and Tv s. The fold out was uncomfortable for my son and we had to share tv between the rooms
I was extremely satisfied with the room and the staff. I would recommend the hotel to anyone staying in the area. Only one drawback, the bar closed at 11:00 PM on Saturday night, and I don't think anyone was ready fior bed that early, haha.
The overall look in the room
Our cleaning lady was running late one day and cleaned while we were in the room
This was an amazing place to stay. I have zero complaints.
The well designed room was very clean with a toilet, and additional sink in a separate room within the room. The breakfast, and coffee were both good.
Cost was a little steep for the area. The breakfast was simple and not hot!
Clean, quiet and large rooms
The only reason this didn't get a perfect score is I didn't care for was the European style split bathroom. There's 3 doors leading to a tub and sink with large counter, a large closet, and a toilet with tiny sink.
Clean, nice, new and very up to date.
Close to eating establishments and shopping areas
We were gave a handicap room... Although the handicap room was a Large room, I did not think giving a non-handicap person a handicap room was appropriate
Room layout and size!
None of the staff was welcoming, friendly or accommidating! The manager, Diana, was particularly unfriendly at check in and check out.
We spent two nights and no one cleaned our room the next day, so when we returned, we had to go to the desk to get towels etc. and the baskets were full. The 'Do not disturb' sign was not on the outside of the door. This was a first for us, as we stay at lots of motels.
Very friendly staff who made you feel welcome the whole stay.