|General||24 hour front desk, Air-conditioned, Complimentary breakfast, Gay friendly, Laundry facilities, Non-smoking rooms available, Parking (free), Wheelchair accessible|
|Internet||Internet, WiFi (free)|
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|Extended Stay America|
Okay, 73 reviews across the web
|Location||Good location. 73% mentioned it positively.|
|Reception||54% said the |
|Hotel||Hotel needs some improvements. 57% negative comments.|
|Beds||79% didn't like the |
|Room Cleanliness||80% said |
|Room Size||82% said |
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bed was too hard and pillow was too hard.On the whole, we were very satisfied.
My room was clean, the bed was comfortable and the staff was accommodating. I have no complaints and will definitely stay there again.
The shower made a loud and funny rumbling noise when I used it that was a little scary. Maybe it was a 'hot water on demand' heater. I hope it did not wake anyone around me up.This is a clean minimum frills place (bring your own shampoo) but for what it is, I was very pleased. I loved having the flexibility of having my own kitchen and all the appliances were clean and worked great. It is on the freeway, so I got a room on the non-freeway side and my room was quiet and pleasant.
It's location was good for me.
Yes, it took me 45 minutes to check in because they wouldn't accept the priceline prepaid reservation even when I showed them the confirmation letter.The tv wasn't working in the room, there was no hot water for 3 hours, there were no glasses or cups in the room. They did not provide housekeeping service. I couldn't get anyone to help me with these problems because they only had one person working on the front desk. No, I would never stay here again..
Priceline defaults to a smoking room and I have severe allergies. The hotel did not have any non-smoking rooms available so I was forced to sleep with my window open and the fan blowing. This was unsafe and I was restless and sneezing my entire stay.
location was close to work, breakfast was ok and mini kitchen with frig.
smoke smell even though room was non smoking... housekeeping was once a week.The hotel is good value in San Ramon if you get a good deal on the room rate. The carry out breakfast is decent as you rush to work every day. Parking is never an issue. Applebees, park and few shops are walking distance. The room layout is kind of tight will little space to walk around which matters if you stay longer.
Location was close to where I needed to be.
Noise pipes when water is turned on, rattles the walls and bothers neighbors on either side every morning. Internet is excruciatingly slow, can't get any work done from the room.Location is great, but the infrastructure needs to be badly upgraded. Loud rattling sounds from the water pipes bothers your neighbors on either side, similarity every time the person next to you tries to take a shower your have to suffer through the noise until they are done. The internet access is painfully slow. Don't expect to do any work from the room without bringing your own hotspot or tethering to your mobile phone. The rooms where clean with and there was no issues with towels or bedding. The full stocked kitchenette was nice to have. Access to the rooms were easy as you could almost park in front of your room.
Perfect location, right of 680. Room comes with fridge, microwave, plates, utensils, cups, two burner range, bathroom, tv, Internet, and bed. Everything you need if you don't want to do take out our eat out for every meal. Applebee's right next door.
Room looked old, could have been cleaner but nothing gross or unsettling.Nice enough place to stay if say you have pets, want to prepare your own food, and don't want housekeeping everyday.
The location was good.
Our room was dirty and very run down. The bathroom smelled like smoke, I think from the ventilation system, even though it was a non smoking room.Don't go.
Location is great
It was horrible, room was not cleaned before moving in, bed not made, bathroom not cleaned, no towels, no soap, very very badIt is a great location, but the hotel service is not good at all
The only good thing about this hotel was having a bed to sleep in.
Everything was bad.When I arrived the woman at the front desk was very rude. There were no clean rooms available when I arrived from work around 8:00pm. The room I was placed in was not clean and smelled like a combination between bleach and a dead body being exhumed so I was moved to another room which was also not cleaned. There were dirty towels and used toiletries along with food still in the room. By this time I was tired, cranky, and had a migraine from the fumes in the first room. I called the front desk and told them I would stay in the second room (which was dirty) if only they could bring me some fresh towels. They said that was not possible and would be there to try and find me a clean room. They apologized because apparently there was a new housekeeping staff and brought me some microwave popcorn and granola bars. An hour later I was finally moved to another room. It sm...