SureStay by Best Western Santa Cruz

2 stars
Thu 6/25
-
Fri 6/26
2 guests, 1 room
Deals from
$58
/Cheapest rate per night
Room type
Provider
Nightly total
Double room, 2 double beds
$58
Queen room, 2 queen beds
$93
Standard room, bed type unknown
$100
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

Less than a 20-minute stroll from Santa Cruz Metro Bus Station, Ramada Limited Santa Cruz Water Street provides guests with a convenient base when in Santa Cruz. It also offers an express check-in and check-out feature, a 24-hour reception and an outdoor pool.

Ramada Limited Hotel Water Street Santa Cruz has recently undergone refurbishment and provides a dry cleaning service, a safe and a business centre. Internet access is also provided.

Every comfortable room at Ramada Limited Santa Cruz provides a refrigerator, plus all the necessities required for an enjoyable stay. They are also equipped with a microwave, a hair dryer and cable/satellite channels.

The position of the hotel permits easy access to many tourist attractions. Mission Santa Cruz is a brief walk away.

6.6
Okay rating
Based on 1,174 verified guest reviews

Latest deals for SureStay by Best Western Santa Cruz

Thu 6/25
-
Fri 6/26
Double room, 2 double beds
$58
nightly with fees
Double room, 2 double beds
$84
nightly with fees
Queen room, 2 queen beds
$93
nightly with fees
Standard room, bed type unknown
$100
nightly with fees
Standard room, 1 queen bed
$114
nightly with fees
Standard room, 1 king bed
$114
nightly with fees
Queen room, 1 queen bed
$136
nightly with fees
Queen room, 2 queen beds
$156
nightly with fees
Queen room, 2 queen beds
$159
nightly with fees
King room, 1 king bed
$235
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at SureStay by Best Western Santa Cruz

  • Outdoor pool
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Free parking
  • Business center
  • Wi-Fi available in all areas
  • Cable or satellite TV
  • Free toiletries
  • Internet

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Air-conditioned
  • Free toiletries
  • Smoke alarms
  • Heating

Dining

  • Tea/coffee maker
  • Refrigerator
  • Coffee machine
  • Vending machine (drinks)
  • Vending machine (snacks)
  • Microwave

Health and safety

  • CCTV outside property
  • Daily housekeeping
  • Safe
  • First-aid kit
  • CCTV in common areas

Services and conveniences

  • Business center
  • Wake-up service
  • Express check-out
  • 24hr front desk

Parking and transportation

  • Free parking
  • Private parking

Laundry

  • Laundry service
  • Iron and ironing board

Workspace

  • Fax/photocopying
  • Desk

Things to do

  • Beach access
  • Golf

Media and entertainment

  • Cable or satellite TV

Accessibility and suitability

  • No smoking

Bathroom

  • Hairdryer

General

  • Family rooms

Pool

  • Outdoor pool

Reviews of SureStay by Best Western Santa Cruz

6.6
Okay
1174 verified ratings
Wonderful
307
Very good
150
Good
151
Okay
97
Fair
139
Mediocre
77
Poor
253

Summary of reviews

Guests say
Guests appreciated the hotel's convenient location, spacious and clean rooms, and friendly staff. Positive mentions include good value for price, well-maintained rooms, and easy access to nearby attractions. However, many guests reported issues with cleanliness, rude service, noise, and maintenance problems. Some found the breakfast options limited and the pool not heated as advertised. Overall, the hotel offers good location and room size but suffers from service and cleanliness concerns.
AI-Generated from customer reviews
Location8 out of 10
Room Size6.5 out of 10
Bed Comfort3 out of 10
Cleanliness1.5 out of 10
Service1.5 out of 10
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Score by provider

All reviews

7.7
Good
Anonymous, Dec 2019
Pros (+) Location and price was perfect for us. Nice and clean.
Cons (-) The deodorizer smell was shockingly strong when we first got in. We aired it out and it was okay. We left for the evening and when we came back, there was a powerfully strong smell of skunky weed (marijuana). Maybe that explains the deodorizer? Or that could've been by an adjoining guest; I dunno. Breakfast wasn't available at 6:30, which is unusual for a weekday.
7.7
Good
Anonymous, Feb 2017
Pros (+) Friendly staff.. Convenient Location.. Cleanliness, parking, access to waterfront and downtown
Cons (-) Bed was not comfortable.. Mattress was hard and sloped to center of bed.

Location

516 Water Street, Santa Cruz, CA 95060

What's nearby

  • Museum of Art and History0.5 mi
  • Mission Santa Cruz0.6 mi
  • Hinds House0.8 mi
  • Kuumbwa Jazz Center0.8 mi
  • Branciforte Adobe0.8 mi
  • Santa Cruz Looff Carousel and Roller Coaster1.1 mi
  • Santa Cruz Beach Boardwalk1.1 mi
  • Undertow Roller Coaster1.1 mi
  • Cocoanut Grove1.1 mi
  • Santa Cruz Main Beach1.2 mi
  • Santa Cruz Museum of Natural History1.2 mi
  • Santa Cruz Wharf1.6 mi

Policies

Check-in/Check-out

Check in anytime after 3:00 PM, check out anytime before 11:00 AM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about SureStay by Best Western Santa Cruz

Low season

High season

Average price (weeknight)

Average price (weekend night)

January
August
$188
$174
Cheapest month to stay with an average 39% drop in price.
Most expensive month to stay with an average 112% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at SureStay by Best Western Santa Cruz

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at SureStay by Best Western Santa Cruz

  • If you’re after a cheap room at SureStay by Best Western Santa Cruz, then you should consider staying during the low season. The cheapest deals can generally be found in January and February.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at SureStay by Best Western Santa Cruz, plan to stay on a Monday or Friday. The most expensive day is usually Thursday.
  • The cheapest price a room at SureStay by Best Western Santa Cruz was booked for on KAYAK in the last 2 weeks was $118, while the most expensive was $326.
  • How long should you stay at SureStay by Best Western Santa Cruz? KAYAK users usually book their rooms here for 2 days.

FAQs when booking at SureStay by Best Western Santa Cruz

  • Where is SureStay by Best Western Santa Cruz located?

    SureStay by Best Western Santa Cruz is located at 516 Water Street, 0.7 miles from the center of Santa Cruz. Museum of Art and History is the closest landmark to SureStay by Best Western Santa Cruz.

  • When is check-in time and check-out time at SureStay by Best Western Santa Cruz?

    Check-in time is 3:00 PM and check-out time is 11:00 AM at SureStay by Best Western Santa Cruz.

  • Does SureStay by Best Western Santa Cruz offer free Wi-Fi?

    Yes, SureStay by Best Western Santa Cruz offers free Wi-Fi.

  • Does SureStay by Best Western Santa Cruz offer free parking?

    Yes, SureStay by Best Western Santa Cruz offers free parking.

  • How far is SureStay by Best Western Santa Cruz from the airport?

    SureStay by Best Western Santa Cruz is 26.8 miles from San Jose. SureStay by Best Western Santa Cruz is 28.8 miles from Monterey Regional.

  • Does SureStay by Best Western Santa Cruz have a pool?

    Yes, SureStay by Best Western Santa Cruz has a pool onsite.

  • How does KAYAK find such great SureStay by Best Western Santa Cruz hotel deals?

    KAYAK scours the web for all room deals available at SureStay by Best Western Santa Cruz in Santa Cruz and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at SureStay by Best Western Santa Cruz and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for SureStay by Best Western Santa Cruz.

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Good to know

Value for money

Distance to city center

Nearest Airport

Distance to airport

7.2
0.7 mi
San Jose
26.8 mi