|General||24 hour front desk, Air-conditioned, Bar/Lounge, Designated smoking area, Gift shop, Laundry facilities, Long-term parking (surcharge), Night club, Non-smoking rooms available, Parking (surcharge), Restaurant, Room service, Storage available|
|Services||Beauty salon, Concierge service, Currency exchange on-site, Laundry service, Meeting/Banquet facilities, Wedding services|
|Internet||Internet (free), WiFi (free)|
Excellent, 134 reviews across the web
|Hotel||Hotel is nice enough. 74% gave positive feedback.|
|Location||Location is great. 85% satisfied guests.|
|Food||Tasty food. 71% positive comments.|
|Price||Price is reasonable. 75% gave positive feedback.|
|Service||94% found the |
|Internet||Internet is average. Only 57% gave positive feedback.|
|Ambiance||Ambiance is not good. 62% negative comments.|
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The service makes you feel like you're in Japan 20 years ago... Very, very polite!
The rooms also make you feel like you're in Japan 20 years ago... Need to be refurbished!
Service was fantastic, all the staff were excellent.
Did not like the wi-fi being only in the lobby.
- very nice staff at concierge! (Yoko?!). - very tasty mornining breakfast.
- little far from downtown (15 min walk from otaru park)
la vue superbe sur le jardin zen et la chambre était plus grande que la moyenne des chambres au japon.
+ Personal Rezeption sehr freundlich
- Bett und Ausstattung des Zimmers verschlissen und renovierungsbedürftig - Personal im Restaurant unfreundlich