Sapporo Park Hotel

Overall nice room size. Room design is a bit dated. Most of the staff are very kind and welcoming. Even though their English were not that great, but I was able to communicate with them with my broken Japanese. The onsen nearby the hotel that were recommended by the staff, is very nice too. The location of the hotel is easily accessible from the subway stations, making it convenient to go around.

The bed mattress is the stiffest among all of the hotels that we stayed in Japan. The water bottles provided are not complimentary water bottles, unlike all the other hotels that we stayed at. And it was not labeled that it is not complimentary. It should be labeled, like how they labeled that the coffee is chargeable. And the lady (who can speak English fluently) who was serving us during our check-out, is pretty rude, unliked the other staffs who served us whom has been very kind and helpful, hence the drop down of the ratings, as it left an unpleasing and unwelcoming feeling. This is a good example of, a bad apple ruins the whole basket.