Quality Inn and Suites River Suites is just minutes from Great Smoky Mountains National Park, Dollywood Theme Park, Pigeon Factory Outlets and Seviervielle Events Center by car, or park and take the Trolley. Daily deluxe continental breakfast featuring fresh hot Belgian waffles, assorted breads, pastries and cereals. Amenities include an outdoor pool complete with waterfalls and toddlers pool. Indoor heated pool with large hot tub. All guest rooms include refrigerators, coffee, high speed internet, iron and ironing boards and hair dryers. Rooms and suites with microwaves, coffee makers, private balconies or terraces with mountain views, fireplaces and hot tubs available. *Pet accommodations: DOGS ONLY 20.00 USD per night per pet (not included in room fees). Pet limit: 1 pet per room / 25 pounds and under. Dogs only. Pets are only allowed in rooms listed as Pet Friendly. Please contact the hotel for Pet Room Availability.
The staff was extremely friendly. Very helpful and polite
Had no issues.
Super friendly staff!!! Went out of their way to make you happy!! Room was very clean and spacious!!! Perfect for my budget and close to everything! It was soooooo quiet! Management was super nice. They let me and my child swim 4 hrs AFTER checking out!
WIFI did not work in all parts of the room or on the back balconies. You had to be in the room closer to the front of the building for it to work! No lights in the pool at night. These are the only 2 bad things I can say!!!!!
Safe. Family friendly. Spacious King size room with separate living space. Balcony and pool. Good parking.
Breakfast items. Wish they served bacon.
mildew, air conditioning horrible, i had an asythma attack hadnt had one in 15yrs.!!!was moved to another room and it was no better!!!
very old, black mold, smelled, dryer did not work, needs to close - don't list this as an option for this area.
We had a room with king and queen beds. The bathroom area separated the two bedrooms. Accommodated our family of five nicely. Pool area nice. Very friendly breakfast staff.
There was only one air conditioner unit for the divided rooms, which left one side cool and one side warm.
The staff at this hotel was fabulous & very friendly! The rooms were very clean & well kept with a beautiful balcony view on the 3rd floor! The free breakfast was hot, fresh, & very good! The kitchen staff even went so far as to make waffles for us!
friendly and helpful staff, location was easy to get to, breakfast was very good. I liked the way the room was set up with a little sitting room with a TV love seat and table & chairs separate from the sleeping area,
room had a little pet smell and there was an electrical plug hanging out of the wall, I think that there as a chance of the room having fleas
Smoker friendly! Great location!
I like that this hotel is very cozy. All of the rooms have balconies where there are chairs. It is in a safe area and away from the crowded area of the nearby attractions. The hotel has an indoor pool and an outdoor pool. The breakfast is awesome.
The room was dirty. I was looking for a plug for my cell phone and there was garbage from a fast food place behind the nightstand. I turned on the water to shower and stuff came up out of the drain...
Location was great and convenient. Pet friendly.
Hotel was dirty and breakfast was terrible. Prior days leftover food was continuously placed back out for guest consumption.
Staff was great, breakfast was good, rooms were nice and spacious. Hot tub and pool were well maintained.
It was slightly further than expected from Gatlinberg.
Check-in was a breeze. Room lay out was crazy cool. Two flat screens.
Our family loved the split rooms. The kids enjoyed the indoor pool & hot tub. Breakfast was reasonable and the staff were excellent! The location is close enough to everything without being in the middle of the craziness... It was very quiet.
The facility is a little older and not as clean and kept up as we would have liked (nothing really bad), but met our expectations for the price & online rating.
Nice big room
Dogs barking early in the morning everyday waking us up. Loud children outside our door in the early morning. Bathroom door locked from inside was a pain. It was very drafty around our door. Won't stay there again.
THE STAFF WAS SO NICE
A LITTLE TO MUNCH AIR COMING IN UNDER THE FRONT DOOR. IT WAS COLD OUTSIDE
Breakfast was good.
The smell when opening the motel door was quite strong. Just a musty/old motel smell.
Location to the area we were visiting!
Run down and old looking. Funny smell!
The receptionist was very pleasant
The linens on one of the beds where disgusting. Not sure if the comforter had blood on it or had been washed and was just stained! The walls where filthy and part of the ceiling in the bathroom looked like it had mold on it.
Some minor maintenance items could use attention.