The Grand Mercure Shanghai Central is situated in the city center, 288 impeccably designed guest rooms and suites featuring complimentary wireless Internet and the finest in bathroom accessories as well as luxury bedding. Other facilities include 2 restaurants, 1 bar, spa and 5 function rooms. The hotel is within walking distance of the main Shanghai railway station as well as metro line 1, 3 & 4 and enjoy easy access to People's Square, Nanjing Road & the Bund.
Close to railway station. Nice shower.
Air conditioning not great. No bath
There is a very little member of staff at the reception compared to the number of rooms causing some delays if you needed some help at the peak time. All the rest was very good. This hotel is very good value for money.
the rooms were very comfortable, beautiful bathroom
hotel staff should improve English (as everywhere in China)
The location, modern ambiance, value for money, services/ facilities are all good. I have booked again en route back to Australia and provided the rates do not become too expensive I will use this hotel again on busines trip to Shanghai - I travel to China/ Shanghai every two months.
The air conditioning temperature in room is set too high and I was not able to adjust the temperature. The sevice engineer seemed not to understand my complaint and I spent a week in a 'warm' room. I believe internet should be free of charge as it is in most five star hotels these days.