The Comfort Inn Sheperdsville - Louisville South hotel is smoke free,9 miles from Louisville International Airport and 10 miles from Churchill Downs Racetrack. Credit cards will be pre-approved for 1 nights room charge on the day of arrival. Pet accommodations: 25.00 USD USD non refundable per pet, per stay. Limit of 50 lbs and 3 pets per room. Our Fitness Center is open from 6 am to 10 pm daily.
This is not what I would expect as a 3 star hotel.
Great location, right off the interstate. Good value for families.
They hotel was clean and the staff was friendly. The rooms were clean and comfortable and you could hardley hear anyone else in the hotel. The breakfast was great.
The bathroom ran out of toilet paper but the staff fixed it right away. The rooms were a little small but still clean and comfortable.
The price was good. The bedding was excellent. The room was a comfortable size. The TV was adequate LCD.
Smell like animals. I hate bad smells. Therefore, it didn't feel clean.
No pool, smoking right at front door of entree cd where children have to pass through. Lot of smokers gather here.
Nice fluffy pillows. Hotel was clean & the staff was friendly & helpful.
The worst thing I can think of was the Kleenex box was empty after one 'pull'. No big deal.
All worked out well. Enjoyed the short stay. Breakfast worked out well and added value.
Nothing bad to say.
1.5 Star actually
room was clean, but just 1.5 star level. I don't give 3 star for this level
Easy to get to and from
Everything you would expect from a Comfort Inn
Friendly front desk! Clean room. Good breakfast bar with waffles. Still new. Comfortable bed. Smoke free.
Wifi wouldn't ever connect. Smokers congregate outside the front door.
The location was good, and there were several good restaurants near by. The breakfast was also good. Other than the sticky carpet, the bathroom and beds were clean.
You indicated that this would be a three start hotel. IT IS NOT! Perhaps, at best it is a two star experience. Our room was musty smelling and the carpet was sticky because they had used too much carpet cleaner to get out the odor and stains.
smelled funny by the ice machine. coffee maker in room didn't work. when I told the staff they assured me the housekeeper would get ripped. so I didn't get coffee and I have to feel guilty about someone getting in trouble
Good location, decent breakfast
I'm use to a higher class hotel
The room was nice and the staff was friendly.
I didn't like the fact that this hotel advertises an indoor water park on their website and on the Internet , which is why we booked them, and we get there to find that they no longer have it. That made for 2 unhappy parents and 2 very disappointed childr
Friendly staff. Free hot breakfast.
Nothing I can think of
I let the staff at this hotel! They were extremely friendly and willing to make sure your stay was pleasant.
The hotel was extremely shortstaffed because of a horrible snowstorm, but the room was not the cleanest.
The location was nice, being just outside the city but still close enough to get back and forth with no trouble.
I have no complaints.
Cleaning and Location.
Ther are not flexable with bed choice.
The room smelled & the walls were scratched up. The bathtub had mold on the drain. When I checked in, the clerk ignored me for a full 2 minutes while talking on her cell phone and I had to ask her to check me in. This place is not worth even 2 stars.
The hotel was clean and staff friendly.
The condition (age) and size of the room was not what I expect from a 3 star hotel. This hotel is 2 to 2.5.
First of all, I was sent to a room with a king when I requested 2 doubles. The next room we were given smelled so bad of chemicals and musty mildew, it actually made you feel ill. We were finally sent to a room that was just OK!!! Definately NOT a 3star
Guest rooms look like they have recently been renovated.
Though the rooms had been renovated, where issues show up is in the bathrooms, and that's where this place loses its 3* rating. Rust in the tub. Poor fitting fiberglass. Postage stamp towels too.
The Staff here are very friendly. Rooms size, items in room such as microwave, refrigerator, iron/ironing board.
Bathroom was not as clean as it should have been; hair in tub and on floor.
price, convenient off interstate location
lot of construction people use this hotel ,
Our room was smokey even thought it was a I smoking room. Room was dirty. The motel management was not friendly.
Price value - location
Not as family oriented , lots of trucks of tradesmen in hotel lot
The staff was great. One of the best breakfast I've ever had in a hotel. Located next to the highway, places to eat, gas stations. We made friends with some of the guest. Had a really good stay.
We were hoping for a pool or hot tube, sauna, bar or something to relax after a busy day of shopping, site seeing. nothing, if it hadn't been for the guest we would have been bored stiff.
The smell. The plumbing was horrible in my room. Sink and bath tub was clogged.
Asscesability to entrance and rooms was very easy. Luggage carts were always available. Staff was plesant. Rooms were clean.
This is not a 3 star property. The room was poorly remodeled. Breakfast was horrible with watery juice, bland tea, no bagels.
The breakfast area was clean and the food was ok
The room was horrible. The carpet was filthy. The trash can wasn't emptied. The walls were dirty. the bedspread was dirty. It was in no way a 3 star hotel. The front desk person was nice but not very professional looking. I would not stay here again.
Friendly and kind staffs. Free breakfast.
The toilet appeared that someone used it a few moments before we get in the room because several urine droplets were on it. Water basin had a clogged drain.
location and during previous stays was happy.
Have stayed here before, cleanliness has dropped significantly. The Priceline star rating should be reviewed and lowered. Carpet in room was very dirty. A very obvious stain was on comforter (housekeeping should have noticed.) Front desk replaced it.
the common area decor is nice and has easy expressway acess
There is no way that it is a 3 star hotel 2 or if I was really generous a 2.5 but not close to a three star
I'm glad I didn't pay anymore than I did.
The breakfast area was gross. Staff stood around talking while tables needed cleaned. A man spilled his coffee. No staff stopped to help him.
It was an average hotel. Nothing great about it...
For a 3 star hotel it was lacking. The internet in the hotel didn't work, there wasn't a workout room nor a pool. I would not have chosen this hotel on my own. I was actually disappointed that priceline would classify this as a 3 star hotel.
Bed bugs...got bit.
Convenient to interstate.
No one was at the front desk upon arrival until I called to find someone. Breakfast items were just gross compared to even cheaper hotels.
Not very clean, breakfast area not stocked well, ice machine taped up with gray tape not appealing when you tried to find ice on next floor. We booked with another couple, but were double charged. Stopped to sleep and paid twice for below average room.
It was next door to a sandwich shop Otherwise the room was filthy at best
Yes Room was filthy Cigarette stains on bathroom counter Airconditioning did not work as it was very humid And the continental breakfast was simply aweful
The staff was nice, and late check in was very easy!
I didn't really care for anything about the hotel, it was very dirty! There were bugs on the floor, trash by the furniture and everything had stains. I also didn't get the room that was requested.
Well from price lines post it said it was downtown Louisville but was 25 mins away from there in different city and also said there was a indoor pool management told me that Priceline was notified in April that pool that closed for ever
it was advertised with a waterpark which is no longer open. So there was no pool for my kids to use. Staff was not very friendly.
Advertisement on Priceline and Internet misleading. Advertised indoor water park which they no longer operate. Rooms were average but not clean. Hair on bathroom floor, in blankets. Spots on carpet and dirty spotty sink. Price was too high for qualit
They not only charged me for the room that I prepaid through priceline they charged my credit card 520.03 and claim they didn't but the credit card company said they did.. warn your customers to stay away from this hotel
Adjacent to many other hotels with several restaurants in walking distance. 'Pool' is $10/day extra. In-Hotel 'restaurant' has a limited but very inexpensive menu: cheeseburger, corn-dog, chili, etc. Did not try the water park; which looked more kid focused. Multiple kid parties in the 'Pirate's Bay' during my several day stay. (1st floor room windows do not open.)