The bed was comfy
The way that I was greeted upon arrival, the friendleness of the entire staff including the maid and the maintenance staff. it was obvious that everyone had been trained in customer relations.
Friendly Staff and free breakfast and Dinner (hotdog Wednesday).
The pool was very dirty. Lots of leafs and cigarette buds in the pool.
The quiet area.
Cleaning lady on 2nd floor was very rude. Not enough towels or sugar. Felt rushed to check out early by rude cleaning lady on 2nd floor.
It was an average experience. Nothing stood out about the hotel.
Pets should be allowed on specific floors or areas of the hotel, due to persons with allergies.
Excellent customer service. Room service did not interrupt our late sleeping. They had a nice breakfast in the lobby and late night snacks to purchase from the hotel front desk. Good experience and will stay here again!
Lack of parking near our room, however, there was another side entrance so we were able to walk through the hotel instead of being rained on.
The size of the room at the price.
Staff was very friendly and the breakfast was great!
Everything about the hotel was excellent; however some people do not know how to respect others. The neighbors were so noisy at 1AM, I finally had to call the front desk. Yes, they solved the problem.
Free hot breakfast was well prepared and kept stocked all through the breakfast hours.
Bed were very comfortable.
Location & good friendly people
Liked it allocation & value
This hotel was perfect!
There is nothing we did not like about our room or stay.
The first night we stayed in a smaller room before the Priceline discount kicked in for Thursday-Saturday nights. That room was passable but could have been cleaner and updated.
The room was dirty and not stocked. We had to call for soap, towels, toilet paper, and a roll away bed because the couch bed was full of food, roach poop, and earrings. When we asked to be moved to a double bed room we were denied by the rude manager. She was not at all interested in the comfort of her guests.
The Front Desk was very welcoming and very helpful with any questions that we had. We will definitely stay there again. The rooms were very clean and the buffet breakfast was excellent.
The room.was nicely sized and had plenty of space to lay out my presentation materials. The staff were very helpful and knowlegeable about the area.
The hotel staff were outstanding. The front desk, restaurant and housekeeping personnel were wonderful - every one of them was always smiling and constantly asking if there was any thing we wanted or needed. At our late arrival there were free hot loaded baked potatoes in the dining area. The hot breakfast was complete with meat, eggs, grits, potatoes, waffles, fresh fruit, coffee, tea, milk and many other items. And, although the hotel is undergoing renovations, the hotel, rooms, pool and exercise room were spotless. Renovation construction was only done during the day and the beds were so comfortable and the hotel so quiet at night that we slept llike logs . This is THE PLACE to stay when you're in the Shreveport-Bossier area!
Stayed there 30 days. Had no problems. Nice room with excellent services.