Dining
Services and conveniences
Bathroom
Basics
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What are the amenities offered in the rooms?
The rooms at The Deerfield Lodge at Heavenly come with hair dryers, refrigerators, and microwaves, providing guests with convenient and comfortable facilities during their stay.
Is the hotel pet-friendly?
Yes, pets are allowed at The Deerfield Lodge at Heavenly, and the hotel provides a welcoming environment for furry companions, making it an ideal choice for pet owners.
What are the common complaints about the hotel?
Some guests have mentioned issues such as low shower pressure, broken screen doors, and limited staff hours. However, the hotel is continuously working to address these concerns and improve the overall guest experience.
What are the highlights of the hotel's location and surroundings?
The hotel's location offers easy access to nearby attractions such as Ski Run Marina, Bijou Golf Course, and Heavenly Village, providing guests with a range of activities and experiences to enjoy during their visit.
What practical amenities are available for guests' convenience?
The hotel provides complimentary Wi-Fi, room service, and a concierge, ensuring that guests have access to essential services and facilities to enhance their stay at The Deerfield Lodge at Heavenly.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room with a Patio
Several guests recommended choosing a room with a patio for direct access to the outdoor area, making it convenient for pet owners and for enjoying breakfast outside.
Consider Bringing Your Pet
The hotel is pet-friendly, and several guests appreciated the amenities provided for their furry companions, such as dog towels and a dog-friendly courtyard.
Request Room Cleaning
Some guests mentioned that room cleaning is by request, so if you prefer regular cleaning during your stay, it's advisable to request this service.
Check for Room Renovations
Guests noted that the rooms were recently renovated and very comfortable, so it's worth inquiring about the renovated rooms for an enhanced experience.
Be Mindful of Staff Hours
The reception is open from 9:00 AM to 5:00 PM, and some guests found limited staff hours inconvenient, so plan your requests or inquiries accordingly.
Enjoy the Outdoor Amenities
Take advantage of the outdoor barbecue, fire pit, and other amenities in the shared outdoor area, as several guests enjoyed using these facilities during their stay.
Consider the Kitchenette
If you prefer the convenience of a kitchenette, some rooms are equipped with this feature, including a microwave, refrigerator, and coffee maker.
Be Prepared for Limited Breakfast
While the hotel offers complimentary breakfast, it is available only on Saturdays and Sundays, so plan accordingly if you are expecting breakfast during your stay.
Inquire About Parking
The hotel has limited parking, so it's advisable to inquire about parking availability and consider alternative parking options if needed.
Plan for Self Check-in
The hotel offers self-check-in, which several guests found convenient, so be prepared for this process upon arrival.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Value for money | Distance to city center |
|---|---|
8.0 | 1.7 mi |