In the heart of downtown’s business and entertainment districts, the Sheraton Centre Toronto Hotel is connected to PATH, a 16-mile underground network of shops and services. We are steps from the Eaton Centre shopping mall and Toronto’s convention centre. Experience a fresh kind of classic. A 2.5-acre waterfall garden atrium highlights our new lobby. Newly renovated ballrooms and meeting spaces total more than 120,000 square feet. Savour some of the city’s best burgers and comfort food at BnB. Each of our 1,372 modern guest rooms offer the plush comfort of our Sheraton Sweet Sleeper® Bed. Sheraton Club Rooms offer another level of service with an array of upgraded amenities and access to the stylish 43rd-floor Sheraton Club Lounge.
The room and the view.
The being woken up at 5:30 am by a fire alarm that went on for 30 minutes, only to have a jack hammer being used 2 hours after that. Barely anyone in the hotel spoke to us, and it took over an hour to check out and get my deposit back. Will never return.
Comfort and staff
No fridge in room
Comfy bed Good gym Great location for downtown
No free wifi
I asked for s king bed, they gave me 2 doubles, they did not accommodate me by upgrading my room. They gave me a $30 breakfast voucher which did not even cover half my meal because the food was so expensive. The food was gross. The service at the restaurant was crap. I would never stay there again .
I loved swimming in the pool during a snow storm. The location was convenient and directly on the PATH. Staff were cordial and professional, though altogether the atmosphere was rather sterile. The price was fair.
Location was ok, staff was very nice
Hotel is very old and needs a serious facelift. Rooms need more modern ammenities.
Great central Toronto location
Very noisy - across the street from a clock tower that chimes every hour, you can hear the shower in the room next door as if it was your own shower.
the pool could be warmer. the hot tub was a bacteria and sludge factory. It's not your fault. The volume of people made it that way.
noise level of lobby
Great amenities, easy access to everything............
The front desk staff were very attentive, friendly and helpful. The location is convenient to move around.
The room we were given at check-in didn't quite work for our 2 adults/2children party - the front desk staff was very accommodating (at 2am!) and rectified the situation very pleasantly.
The staff were excellent and helpful. Lobby computers always available. Spa service absolutely excellent.
Bathroom in rooms needs updating (old wallpaper and tile). While the spa services were excellent, the spa itself is run down and needs modernizing. Good prices though.
It was a wonderful place really enjoyed the stay
The feather pillows very allergic to them. We had to ask for foam and it took quite awhile to receive but did get them thank you
Proximity to Downtown.
We didn't like the breakfast the fruit wasn't sweet to me the fruit was overpast.
central to main tourist sites, restaurants etc
so central and the staff were so friendly and polite.