Best Western Heritage Inn

The hotel offers a great breakfast with nice choices, including bacon, eggs, sausages, hash browns, and more. Guests have appreciated the delicious hot breakfast, making it a big decision maker for their stay.

Some guests have mentioned concerns about the cleanliness, such as stained sheets, a moldy bathroom, and dirty walls. However, management promptly addressed most issues, and rooms are cleaned daily.

While some guests found the beds very comfortable, others mentioned that the mattress was unusually soft or uncomfortable. There were also concerns about old spring mattresses and the need for updated therapeutic mattresses.

The staff at the hotel are described as exceptional, amazing, and very nice. Guests have appreciated the kindness, respect, and exceptional customer service provided by the staff.

Some guests have raised concerns about the amenities, including loud road noise, ants in the room, and a bathroom fan that didn't work. However, management has promptly addressed most issues, and the hotel offers an outdoor pool and free parking.

Several guests mentioned that the rooms facing the freeway were noisy. To avoid this, consider requesting a room away from the freeway to ensure a quieter stay.

Some guests reported encountering ants in their rooms. It may be helpful to check for any signs of ants upon arrival and notify the staff if necessary.

While some guests appreciated the renovated rooms, others mentioned issues such as outdated facilities and cleanliness. It may be beneficial to inquire about the availability of renovated rooms during the booking process.

If you prefer a smoking room, this hotel offers a limited number of smoking rooms with king-size beds and extra seating. Consider requesting these specific rooms if needed.

Several guests highlighted the loud road noise. If you are sensitive to noise, it's advisable to bring earplugs or request a room in a quieter area of the hotel.

While some guests praised the cleanliness, others reported issues such as stained sheets and cleanliness concerns. Upon check-in, it may be prudent to inspect the room and address any cleanliness issues with the staff promptly.

Some guests mentioned receiving discounts due to room conditions, while others were not successful. If you encounter any issues with the room, consider inquiring about potential discounts based on the room's condition.

Several guests expressed concerns about uncomfortable beds. It may be helpful to inquire about bed options or room upgrades to ensure a comfortable stay.

The hotel's proximity to Vacaville Premium Outlets and other attractions makes it convenient for shopping and exploring the area. Take advantage of the nearby amenities and attractions during your stay.

Many guests appreciated the exceptional and friendly staff. Engaging with the staff for any assistance or inquiries can enhance your overall experience during your stay.