Room was large, well equipped and comfortable. One receptionist was excellent and extremely helpful and friendly - improved our impression of the hotel.
Some staff extremely unfriendly and unhelpful. Made to feel uncomfortable. Poor information given by one receptionist who had little local knowledge. Breakfast poor for a hotel of this price. Would also expect cooked option. Coffee was cold most mornings. Room was not ready for check in time.
The hotel really deserves its 4 stars. The staff was extremely nice and helpful, the rooms were excellent. Unfortunately their restaurant was not open yet, so I cannot comment on the food except for breakfast, which was good.