||||Good - 237 reviews|
Nestled in the heart of the Great Smoky Mountains, this new construction property opened in June 2004. Ideally located off I-40 just 10 miles from the Blue Ridge Parkway, 3 miles from Methodist Assembly Conference Center, 20 miles from Cherokee Casino and 25 miles from Biltmore Estate. All rooms have Private Balconies with Mountain views and Rocking Chairs...
Overall Rating - Good - 237 reviews
It was close to where we were meeting people the next day. The balcony was nice along with the view.... more
Staff was friendly and helpful. Clean, comfortable rooms.
No heat in our room. 17 degrees outside. Unable to shower next day. He offered to change rooms, but the kids were already asleep. They did not offer to decrease the price. I asked and they said they would check on it. He did bring extra blankets.Overall, I would recommend this hotel. The rooms are simple, clean and recently updated. Our heater did not work, but by the time I realized it wasn't going to work, the kids were snuggled down and asleep and did not want to change rooms. Staff was helpful- brought more blankets. Rooms were in excellent condition- except our heater of course. I did ask for a discount, they said they would check on it... have not heard back. ... more