I stayed at this hotel for 2 weeks for a business trip in July. The hotel was very clean, and the staff was friendly and efficient. I did not have a fridge in my room, and when I asked for one, they brought one to me in just a few minutes! The breakfast was very good and had a nice selection of bagels, donuts, waffles, yogurt and fruit. They even had hard boiled eggs! The only complaint that I have is that my room was very humid and smelled like chlorine. I assume it is because I was very close to the pool, and it didn't bother me too much. I would recommend this hotel to anyone traveling to the Wilkes-Barre area. It is in a very central location, and
i would not come back and stay there again. rooms were dirty and beds were not comfortable.there was no maid service. the employees were polite that was the only thing that was nice.
We have stayed at this hotel several times when we visit the Mohegan Sun Casino...it is a short distance away ....the hotel is very clean ....everybody is friendly...it is located right next to TGIF fridays restaurant....with several others nearby....we have made this our hotel of choice for this area when we visit.
This hotel was very nice. Friendly staff, great breakfast in the morning, pool for the kids. I would stay there again.
This hotel was clean and quiet. Nice room at a great rates. Good lcoation
Nothing bad to say about this place! Great price! Great place for kids! Lady that helps in the breakfast area was so friendly and helpful. Staff super helpful! Rooms very clean and modern. Bed was extremely comfortable. Nice pool and hot tub. Will definitely stay here again.
Very nice, clean hotel with very friendly staff and good amenities. Very conveniently located to anywhere you need to get in Wilkes-Barre / Scranton area. Also, very nice to have the Friday's right next door.
This hotel has so much going for it. The staff is soooo friendly. The room was terrific - nice look and feel, love the separate sitting area. And it has a small refrigerator so I hit Wegman's and stocked up on a few things that made my stay more like home. Breakfast has everything you need, plus some. And Henrietta at breakfast is the most delightful woman on the planet. Location of the hotel is great, too. Easy access to pretty much everything.
Stayed here one night while my house was under repair, and it was great! I arrived at 10 pm, was checked right in, and the room was immaculate. Clean, bright colors, comfortable bed, spotless bathroom. They only have sheer curtains on the windows so it was bright early in the morning (i like to sleep in a bit) and housekeeping knocked on the door at 830am, so make sure you put the Do Not Disturb sign on the door if your looking for some extra Zzzs. Otherwise I would definitely recommend this property to anyone visiting the area!
We traveled as a family of five. Very friendly staff, good breakfast, clean and secure hotel. We stayed there again on our way back, because of the good experience.
The hotel is new, clean and really pretty nice. My room was terrific. Hotel has good access to highway, but not much else around it except for a TGI Fridays. So if you want to be able to go for a run outdoors you have to jump in the car and drive to a park (hotel has directions for that). I was pleasantly surprised.
A group of us stayed at this hotel while attending an area wedding. The hotel is brand new and fabulous but the management lacks basic customer service skills. We had a minor issue which needed to be addressed by the management, and the female manager was anything but kind. After our group spending over $* at this hotel, we will take our $ elsewhere next time!