Fairfield Inn & Suites Wilkes-Barre Scranton

The hotel has implemented daily housekeeping, contactless check-in/check-out, physical distancing in dining areas, enhanced cleaning, hand sanitizer in guest accommodation, and disinfection of high-touch surfaces to ensure a safe and clean environment for all guests.

Yes, the hotel offers free parking for the convenience of guests.

Guests can enjoy a complimentary breakfast with a good selection of options, ensuring a pleasant start to the day.

The hotel provides comfortable beds, ensuring a restful night's sleep for all guests.

The hotel's staff is known for being super friendly, helpful, and accommodating, ensuring a pleasant and enjoyable stay for all guests.

If you need an extra bed, the hotel accommodates this request at no extra charge, as reported by guests who booked through booking.com.

The hotel's proximity to a TGI Friday's restaurant within walking distance adds to the convenience for guests looking for dining options.

Some guests reported being turned away due to the hotel's policy of not accepting local guests, causing embarrassment and inconvenience. It's advisable to clarify this policy before booking, especially for local residents.

Some guests found the breakfast options to be good, but others were disappointed with the quality and taste of the breakfast items. It's recommended to manage expectations regarding the breakfast offerings.

If you are relying on the airport shuttle service, it's advisable to confirm its availability with the hotel, as some guests were informed that the shuttle was not operational despite it being listed on the website.

In case the airport shuttle is not available, be prepared for alternative transportation arrangements, as some guests had to incur unexpected Uber expenses due to the unavailability of the shuttle service.

Several guests reported issues with room cleanliness, such as dirty walls, stained chairs, and even finding a hair in the breakfast food. It's advisable to check the room thoroughly upon arrival.

The hotel's hot tub was reported to be out of order for an extended period, so if this amenity is important to you, it's recommended to inquire about its current status before booking.

Some guests experienced loud air conditioning units in their rooms, while others encountered disruptive behavior from neighboring guests. Being mindful of potential noise disturbances is advisable.

Despite mixed reviews about the breakfast quality, many guests praised the breakfast staff for their professionalism, friendliness, and the cleanliness of the dining area.