The staff were very couteous and pleasant and the room was excellent, the greeting we received was very pleasant and check in was and check out were handled quickly and efficiently.
The reception area is awful, it needs updating and making a little more welcoming. also the lack of a proper bar caused the hotel to have no heart, no focus.
whole 3rd floor has full heating impossible to sleep no air con, no place to park at hotel door for luggage claim, open wifi my laptop was hacked - keylogger, buthtub congested, booking offer price was without breakfast=scam
Lovely comfortable room
Breakfast selection poor so did not eat there during stay
This is a beautiful hotel in the heart of Wroclaw, great ambience, good facilities, friendly staff. Would certainly return.
The hotel was really beautiful and location perfect. But the breakfast was the best:lots and lots of choices and everything fresh. Very impressed!
Yes, their mini bar's prices.The first day I checked the prices of the mini bar and the next day I wanted to check the price of the beer but the price list wasn't there.Didn't take to much notice,but when we paid the bill the prices were much higher: water instead 2pln was 12PLN,coke insted 4pln was 12PLN,so in the end wa paid for 2waters and 1coke 36pln instead 8PLN.No proper explanation?!!
Position, decor, food.
Its quiet location in the city centre. Helpful, English speaking staff at reception. Good and hearty breakfast.
Very comfortable & clean room. Excellent buffet breakfast. Highly efficient & charming staff. Free WiFi, although there was some difficulty connecting on our last day. The business centre proved very useful. Above all - the gnome outside!
Plush, spacious, stylish