Our flight was delayed two hours. We nearly missed our connecting flight and had to rush across the airport with little kids and all their luggage. They didn’t give us enough time to walk from one gate to the other, then when we got on, we waited another half hour while the crew loaded cargo. It seems like they could have given passengers more time if they had cargo to load anyway.
Our flight was delayed two hours. We nearly missed our connecting flight and had to rush across the airport with little kids and all their luggage. They didn’t give us enough time to walk from one gate to the other, then when we got on, we waited another half hour while the crew loaded cargo. It seems like they could have given passengers more time if they had cargo to load anyway.
Everything was fine. I really enjoyed our early flight from philly to Orlando as well as the crew.
There are additional charges for everything including water. If you are unwilling to pay additional charges you are afforded no comfort at all. Seats are smaller than other airlines and do not recline. Schedule changes appear to be customary because you encounter them on departure and return.
They're terrible. 3 to 4 hours delayed. Also they don't even offer you water in the flight. You have to purchase everything. The seats are so uncomfortable. Never again will flight with them.
después que atrasaron el vuelo una hora, al montarnos en el avion, nos quedamos otra hora mas varados.
The flight experience was terrible. Extra bag charges were exorbitant, and the customer service was incredibly poor. Flight attendants were rude and unhelpful. Post-flight, we endured a one-hour wait for our luggage, only to find our bags severely damaged. Overall, a highly disappointing experience with Spirit Airlines. Not recommended.
The purpose of Spirit is to get you where you are going with no fluff, bells or whistles. It’s literally a well built, great engine, tuna can. I can’t complain about the flight as the price more than outweighs any complaints anyone could ever have but it’s not the most comfortable ride in the world. I have always felt safe on board and the take off and landing are always incredible. Some free water on board would be nice at least.
The plane hit a bird and had to turn around. Very reasonable and I am thankful that occurred. However, the way they cancelled the flight after telling us just another 30min was not ok. They then used our plane for another flight.
You can improve on the overall experience. You are the Hyundai of the Airlines. I think Southwest is the same class and 10X better!
The flight was delayed 5times and again the customer service was poor!
I purchased a carry on bag online…was supposed to cost $72 but after a whole slew of bs charges, the total was over $175.00. Because of these hidden charges, I will not even consider flying Frontier ever again. It’s just not worth the hassle. I’m scratching this company off my list forever.
Flight was OK. Seats were good no cell phone charges on the plane no TVs or entertainment.
There were 3 leg for the trip and each leg was delayed by 90 minutes or more. The boarding process takes forever with people waiting on the jetway even though most folks do not have carry-on. The whole process is poorly managed.
Flight cancelled and was told by a rude gate agent that they don’t accommodate on other airlines. Had to wait 5 hours for a connecting flight that had a 7 hour layover. Would not allow bags to be checked early so we couldn’t go through security .Had to rent a car for the afternoon to store bags and get a meal. Also incurred a hotel fee. No apology or reason given for the cancellation- just rudeness.
They cancelled the flight then did nothing to help us rebook. It was awful - I won’t fly with them again
The process of buying the ticket and navigating all the hidden charges that Frontier throws at you was a terrible experience. The actual airport experience and flying was fine.
The truck that was refueling the plane drove away with the hose still connected to the plane and ripped part of the plane off with it
Not have to pay for every single item to take a flight. Seating and delays sucked.
Flight was cancelled and I had to spend the night in the airport lugging my suitcase around
If you don’t check in 24 hours in advance, they will charge you $110 to check your bag instead of the $30. I did not get an email with this information and did not check in. In addition, my flight home was cancelled at layover and I had to spend the night in the airport, and then have another layover at another airport before making it home. Will not fly frontier again.
Aguadilla (BQN)Puerto Rico
Philadelphia (PHL)United States