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Our luggage is missing. We are at the Hotel Gran Via in Barcelona

Excellent. Very nice and comfortable business class. Only negative is that it was difficult to hear the pilot’s announcement.

We paid to have overhead carry-on baggage. When we got to the gate we were told that our carry on bags would need to be checked and go below because the flight was full. Notably we were nowhere near the last people to board and about 30 other passengers also had to check their carry-on bags. Other than that the flight was fine.

Crew were very friendly and helpful. They explained to us in detail the delay in our takeoff due to the storm that rolled in from Belfast and did their best to make up the time. Always great to fly BA!

The crew was very attentive and kept busy serving a variety of treats!

Not sure if the crew were experiencing something unknown to me,but the service of passing water was non-existent.In addition,please take consideration when providing yogurt as alternative for breakfast as some of us, could be lactose intolerant.. thanks

This was an American Airlines flight. The crew were very unhappy and quite grumpy. Abrupt to the point of being rude. The food was dreadful. Indeed the breakfast was in edible. I will avoid AA at all costs in the future.

Annoying customer pushing my seat did not make this pleasant.

They canceled my flight , they put me on a different flight that was delayed and the connection was lost . They lost my luggage. And now I’m stuck with any of my belongings.

Emergency row seat less comfortable than promoted. Restricted by emergency life raft storage.