Worst kayak is worst ill never ever use kayak ever again !!
Very bad service and food variety will never come back again
Fly Dubai takes low cost and thrift to new depths in terms of service levels, terminal 2 is grossly inadequate for capacity and resembles a crowded buss or railway station,, the fly dubai( Emirates) flight is never on time(was 2.5 hrs delayed), and this is not an isolated experience, the flght air conditioning was turned low while we waited on the tarmac for take clearance to save fuel, should say more!!!! The depths! I only fly this airline from a compulsion, emirates code shares for connections to Muscat
They changed the flight time without telling us and were unwilling to help with rebooking because we booked through orbits/kayak
Emirates did great! I liked the service, the food, cleanness, and the flight was on time. Much better airline than Qatar Airways I flew with last year.
The plane was old so the entertainment system was difficult to operate. The crew did advise earlier. The plane was landed and parked away from the gates, which added 20+ mins to the overall arrival
Love that you can walk directly to your gate from the Emirates Business class lounge, very convenient
The journey was nice, all the crews were very good and services are excellent
Great flight - Clubhouse met our needs, and the staff provided good service. Boarding felt a little chaotic, but given the size of the aircraft, it's always going to be challenging. Whilst the crew were friendly, the number of passengers meant that we received our breakfast items, but had finished breakfast before we were served a drink. Lunch was much better organised, and throughout the flight, the crew were attentive. Found the seats and ICE to be excellent. Disembarkation was fine, and everything possible to expedite the process was being done.
Bathrooms were amazing and first class seat was very comfortable. Food was edible but not up to the standards of other first class meals on other airlines. But Caviar was amazing! So much caviar. Dom Perignon 2015 was room temperature. It would have been amazing if it was chilled down a bit more. Slippers were amazing and amenity kit requested was beautiful. Requested Pajamas never came so can’t tell you how nice they were. Loved the design of the seat and personal storage. Suite was much smaller than other airline’s first class and tv screen was tiny and remote difficult to use. I probably wouldn’t pay for this flight again.
Flight canceled twice. Second cancellation with no notice. Qatar only got me to Copenhagen even thou flight from Copenhagen to Helsinki was code shared with QR they made me purchase a separate ticket for over 200€. At check in only 1 check in was allowed. I had to argue with staff to allow the second, carry-on sized, bag to be checked in for free. My original tix allowed 2 full size luggage as checked luggage. My 14+hr flight turned into a 60+ hr journey. 😢
Impressive as always. It is the airline of my choice, The dessert on the 2nd flight DOH-IAH was somewhat dry (the cake with cream etc) Check-in and boarding experience was fantastic, with the exception of CCU airport where chk-in staff refused to help with aisle seats stating the flight was full and accommodations were beyond him. Once I boarded there were plenty of available aisles. I was disappointed that this could not be done by self during online chk-in nor at the airport. Nothing more to add. Overall a good experience, TY QTR
The boarding experience did not follow the Zones that were listed on the boarding passes. This was a two-level aircraft with many passengers. Because zones were not called out by the airline staff, there was simply a mob trying to board and it was not a pleasant experience.
It would help id flight crew were not rude and showed some courtesy. They were shouting at passengers and yelling instructions as if we were school children at lunch cafeteria!!
It was very good. It was a long flight and being a tight with little leg room.
I appreciated the vailability of wheelchair services for persons with mobility issues all the way up to the aircraft. What could be better would be the food choices.
As good as you can expect an economy flight from Europe to Australia to be. Nothing agains Qatar, just feels like every new generation of plane gets tighter.
The flight was delayed and one member of the crew was a bit rude. But apart from that all good.
I prebooked a comfort plus seat on this flight and therefore the flight was comfy. I got the correct seat in the correct section of the plane that I have booked, that's this. Flight was comfortable. Staff were average on the flight, appearing to be rushed and short in engagement with travellers, perhaps this to maximise there rest time on the flight.
Terrible experience resolving missed connection after flight was delayed. 3 hour queue at transit desk, not enough staff, no organisation, worst ever flying experience.
