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Excellent apart from transport to actual plane 10 minutes from the actual gate , walking out in the tarmac in the rain and having to climb stairs to enter while holding luggage.

They wanted to close counter although they did not provide the wheelchair requested which ended by going alone to transit security and lost long time and they did not want to wait .

They charge me for luggage which is was included on the ticket

Good aorcraft 777 but Worst food ever Breakfast was a bû’with matonnaise… Staff was nice but invisible most of the flight

Everything went smoothly with Air France. There was a delay in departure which seemed to relate to the immigration services being short staffed.

Food could have been better especially the breakfast. Overall it was a good flight

No bording was given for next trip on same carrier, food was very moderate.

Lost luggage, 2 bags were badly damaged and one of the bags came open.

A couple of minor delays in boarding but very professional and efficient staff.

Crew was professional. Boarding has few seats . Since the plane was not full would have been nice to change seat on the internet

Improve food options. Do not charge so much for checked bags. As some who paid 990 EUR fir the round trip international flight it is horrendous to pay another 140 for 1 checked bag.

Boarding process was chaotic and disorganized. The plane needs updating in the interior. Things are broken, worn out, and dated

My luggage never arrived in Miami; still waiting a day later.

The only comment I have is why do you sell snacks on board? They should be free. When we take domestic flights here in US, our snacks are free. Also, please communicate with me in English. I received so many emails way before my flight that were in Spanish that I had to ask my son to interpret for me. You should be WELL AWARE if the customers you are communicating speak the language, it does mean that we speak and understand Spanish because we are traveling to Spain, NOT NECESSARILY! Thank you!

Service and food are good. However, main cabin with the extra cost one pays could be better. I don't see any difference with the rest of the seats in the regular category. The seats are too close to the ones in front. For short flights it is Ok, but for long ones there should be more space.

I would not fly with BA again. Packed in like sardines, constant request to turn down air conditioning due to freezing cold for hours and the food was pretty to look at but tasteless!

Rude security cunts. However the lady that issued my boarding ticket when I was flying back from New York was lovely & helpful!!

Appalling! The flight was delayed by 3.5 hours and the American Airlines staff at the airport where nit very helpful. Once boarded, the flight crew were unhelpful, the food was poor and the aircraft was tatty.

I called prior to flying to confirm our baggage allowance which was 5 bags. On our outbound flight thee were no problems. On the return flight we were charged for each bag totaling $400! We are working with customer service to resolve the issue.

Why no entertainment? Also water should be free, it is basic human right.

Excellent and way much better than the last two flights I made with Swiss and with BA. It is amazing how much difference a well trained and polite team can make. Hats off Volotea !

Erreur sur les cartes d'embarquement Pour 2 passagers Impossible de s'enregistrer pour 1 passager

Peccato che di inverno non ci sono dirett nantes Catania. Volotea è molto affidabile

Du retard(2j) et inconfort des fauteuils que je n’ai pas apprécié. Par contre , les hôtesses sont accueillantes

A technical delay caused us to miss our connecting flight which resulted in an additional nights stay which cost us $225 as well as $800 to get on another flight. Absolute BS. I’ll never fly them again

3h10 de retraso, espera para embarcar en el hall después de enseñar billetes y fuera delante del avion

Use less plastic. Use biofuels. Use solar panels and electric vehicles.

We had pay 50 euros taxe bagage to aéroport and we have already pay with kayak option bagage cabine It is not normal Bad service of kayak

Worst airline in the world, will never travel in it again.

I am writing to share how your teams can better serve your youngest customers. On 9 January, 2024, I boarded and then de-boarded a flight with my 6 month old daughter. I have four children and travel extensively. Delays happen, but the stress my daughter had to ensure was avoidable with simple and straightforward actions. (1) communicate delays to customers -- Breastfeeding mothers are constantly timing feedings. If delays were communicated, I could have camly fed her instead of attentively waiting for priority boarding. There were no announcements and no updates to the monitor; (2) honor the priority boarding process -- While a staff member waved us in for priority boarding, half the plane boarded while the "priority check-in" representative was preoccupied; (3) anticipate challenges creating unnecessary stress to infants -- after completely ignoring the priority boarding procedure, and knowing that the plane had not even arrived, the team could have offered to board us last. My daughter could have been calm in the waiting area while breastfeeding. Instead my 6 month old was completely unnecessarily stressed in the middle of the jet bridge, packed in solid.

Cancelled last minute, I had to travel 13 hours by train at night

Plane out was great, one back was cramped. Awful. Thankfully great crew!

We missed the flight due to very slow security control and lack of last call announcement. We only found out at the gate that the gate is closed. Altogether 14 or 15 people missed the flight FR4500 from Cologne to Dublin.

Θα ήταν καλύτερα να προσφέρουν ένα μπουκάλι νερό δωρεάν και καφέ .

Ryanair is the worst airline in Europe and easily one of the worst in the planet

Loupé l'avion pas pu embarquer mon bagage en soute. Pas compris l'heure de fermeture.

While this flight from Dublin to Venice boarded on time, its departure was delayed by about an hour because, apparently, there were no demonstration kits on board, and we couldn't depart until the safety demonstration was completed. We were informed that we were in danger of losing our delayed slot if Ryanair engineering didn't provide the kits 'soon', which would have resulted in an additional two-hour delay. Thankfully, we didn't incur that additional delay. It's not clear where the source of this problem lies but it needs to be addressed to ensure it does not recur for other flights in the future.

A normal Ryanair flight = too many announcements to sale something, hard landing. Otherwise, good value for money

Toulouse Alicante, excellent. But the 2 next fligth by Air Europa canceled. Bad bad

Staff were friendly and flight was on time. Free drink and snacks would have been appreciated.

Kudos to the staff for their patience and professionalism. Next time, please stop serving alcohol to Romanian male passengers who are clearly not able to drink with measure. Appalling behavior.