Wish we had music during take off and landing like the last flight
Wish we had music during take off and landing like the last flight
First time with Porter and I can say this is best airline company in Canada. Great service, free WiFi, free snack and drinks (including beer and wine). Seats were super comfy on the Embraer jet and I appreciated the folding try table too. Staff were excellent both legs of the trip.
Crew is ok. They offered food n drinks. Had difficulty connecting to wifi on board.
Tight transfer in Montreal. (15 min) However, we made it, as did my luggage.
Great. Porter is very efficient, welcoming, and organized. I fly Porter often.
Flight was smooth and comfortable. The crew were exceptional. Amanda, Nichole and Hershel were attentive to our every need. So friendly. My daughter and I were surprised at quality of service. Loved the double row seating. Snacks were delicious. We would definitely fly with Porter again. Flight PD 670 SFO to YYZ Thank you so much for the best flight experience we have had
The E195-E2 is a great aircraft! Leather seats, lots of legroom and SO quiet! The flight crew is terrific!
Check in was slow because of passenger ahead in Reserve line. Seats were somewhat uncomfortable.
Delayed by 2.5 hours. This happened previously on my flight from YOW to YVR on Dec. 26.2023. This is a terrible airline. The reason was there was lack of ground crew. This is a known event. AVOID PORTER AIRLINES IF YOU CAN. There is a reason half the plane was empty.
Flight delayed 6 hr. Looking for compensation and will claim for it.allow US people to fix to avoid huge delay having a canadian tech to fix it.
Aircraft has better leg room than any of United's larger planes. We had requested mobility assistance for this and related flights. United's response to all was superb.
No snacks served! Seating in the kast row in uncomfortable.
The flight and crew were fine. The entertainment- the sound was so bad through the headphones I could barely understand it and it was a show I had seen before. The food might have been fine but having to have an account with united in order to access the app in order to pay for the food was rage inducing. I had entered my credit card info at home and logged in as guest but that wouldn’t allow the “wallet” tab to open in the app. And then the wifi was so bad that it took about 45 minutes to fully log in and get all the info working at which time I missed the food. You shouldn’t have to give your address, email and phone number in order to get a hamburger.
Flight was fine, it was delayed but only 30 minutes, staff were efficient, lady making announcements at LAX was really hard to understand but the rest were great.
The male air hostess was rude and didn’t even offer me a drink. Poor customer service!
We left really late. Things that were out if anybody’s control I guess.
There was no in seat entertainment, you had to spend $10 on their wifi which worked poorly at best. You were allowed ONE one oz snack for a 3.5 hour flight. Seats were made for midgets. I am a regular size adult male and I had to wedge myself in. Not a fan.
When I purchased my ticket, I assumed it was a real ticket, as in, when I go to the airport I am guaranteed a seat. Not so. When I checked in 24 hours ahead of time, I noticed I did not have a seat assignment and my boarding pass said "Standby." I was informed at the gate that the flight was full and I may not get on that plane. I don't recall being offered the option of selecting a seat when I checked in, and apparently, for the honor of pre-selecting a seat, you must pay an additional fee. So, a ticket really isn't a ticket, it's actually a lottery and if you're lucky, you may make it on board - or you can choose to be extorted for extra money for the guarantee of a seat. It's like making reservations with the Godfather - one payment isn't enough, there's always another bribe you have to make. After the first few zones were called and I hadn't been informed of my status, I went to the gate agent and they handed me a boarding pass, for the very last row near the restrooms, in between two very large people. Apparently that was my punishment for not purchasing a seat ahead of time. Airline service has not only gotten more expensive, but the return on your money has shrunk and there is little regard for the passengers. This feels like a racket. I am not pleased, as you may have gathered.
It was your usual flight. Nothing exemplary. Due to turbulance, the drinks were served 20 min before landing. Meh.
My only concern was that we were on the tarmac for so long and weren’t told what was happening. It turned out that the system needed to be restarted but it would have been nice to know earlier.
I think the seats on some of their planes are uncomfortable. You can be ok on a short flight of two hours but no more than that. The delays, and also the refreshments on the plane were not enough.
Flight delayed over an over all day until it cancelled at 1:30am. Would not repeatedly delay that late. Offer hotel rooms and rebook early. Very difficult for families with small children
Not sure why JAL partnered with American Airlines because their service is no where near similar. Flight attendants were not friendly and didn’t smile. Food was horrible…
this is starting to seem like an american airlines standard. delayed flights and fake apologies… getting tired of it
Terrible boarding , Business class seats are sub standard. As usual crew will miss your food too
Just get Economy Plus for international flights, so worth it the extra room, bigger seats…
delayed delayed delayed. was supposed to have a 2 hour layover and very nearly missed my connection.
Despite a bumpy flight the pilot was great. The rest of the crew on the other hand couldn’t care less if a passenger would colapse and die. Horrible service, robot like, lifeless…
No service due to turbulence. No entertainment on this type of aircraft. But nice old comfortable seats.
Great service, on time, professional experience. Great landing under challenging crosswind conditions at BWI. I made my connection in Charlotte despite the plane getting stuck finding a gate to park in on arrival. The only glitch -- the Airbus 320 from CLT to BWI was quite comfortable, but the larger 321 from Logan to Charlotte had minimal leg/knee room. I get that it's a high volume route but dang, couldn't even open my laptop it was so tight
The late departure Of two hours waitresses, immature, and gossiping
It was upsetting that the flights were canceled but that was due to weather. I did not receive any vouchers for food or a hotel stay when I was forced to spend the night in Montreal. I was also upset when my seat was changed many times.. The plane seemed old with a non-functioning screen and loose side pockets.. All in all in need of updating. On the positive side, the staff in areas was friendly and helpful.
The flight got canceled multiple times and we had to drive their to reach midnight for our next morning interview. Poor and unriable experience. Now have to ask for a refund since we didn't need their rescheduled flight three days later.
I love flying with AC. I love that they have power outlet and free messaging wifi for aeroplan members.
Nice small trip, No food included in ticket, but beverages were for free.
All of our flights got delayed. Fll-Montreal delayed due to technical issues. We got transferred to a Fll-Toronto flight, in Toronto flight got delayed 5 hours causing us to miss our connection to Amman. We are now arriving to Amman 24hours later
In flight wifi that I paid for was very slow and at times didn't work at all.
Flight delayed two and a half hours from Toronto to Calgary Philadelphia to Toronto we were listed as standbys !!! Very concerning
Flight delayed at the last moment Hill next day and havé to drag at Hotel at our cost and bec day was again delayed 4 Times because no crée and no pilot
New Airbus 220 with all the amenities. Not sure why hot beverages were not served as flight turned out to be very smooth…
Boston (BOS)United States
Québec City (YQB)Canada