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Our flight was delayed in Atlanta. The staff could have gave us an explanation for the delay and how long it would be.
Our flight was delayed in Atlanta. The staff could have gave us an explanation for the delay and how long it would be.
They did a fine job. Can't wait to use Delta in the future.
Seats in first class on the E175 recline too far back. I was in 2A, and the man in 1A fully reclined almost the entire flight. It took 6-7 inches of space away from me and made it very difficult to work on my laptop.
Mario was great. Made a night flight on a small aircraft pleasant and memorable.
Food service was bare-bone. Better bot to have any at all rather than hand out premade coffees and cookies to random few passengers.
Crew were exceptional. Plane was quiet and quite empty, so I had a row to sleep across.
The seat could use more support or cushion. I'm in my 50's and have back issues so the seats are a bit hard for longer flights.
The plane was in bad condition. We were taxied for mode than an hour because a light panel had feel off. The bathroom in first class had broken panels as well. Overall poor aircraft maintenance
Great!! I haven’t had a bad experience with them.
My only real complaint was how much turbulence there was-and that probably can't be avoided. I felt really sick getting off the plane. But boarding was super easy, the flight attendants were friendly, the bathroom was clean. Everything else about the flight was perfectly fine. Thanks!
The overall flight went well and the aircrew was pleasant.
Very comfortable Prem economy seats for a long haul flight. Had a problem with the tv that the crew fixed so was great!
Cathay Pacific seems to be an airline in trouble and on its way out. Lots of broken or poorly functioning things like entertainment screens, seats, and enough well trained staff to handle a full flight. Sad...
The flight crew was exceptionally good. Personal needs were well met. The food choices were very nice.
Excellent. Planes are a little older and could get some refurbishment, but besides that everything was excellent.
While I was in great pain, the seat was sufficiently comfortable to allow me to rest and not be in so much pain.
we were upgraded which was a blessing and tender mercy for us. I fell the day before and was in extreme pain from knee to shoulder. Sitting in a more comfortable seat during the flight was an unexpected blessing and experience.
Seats were very comfortable. Crew were excellent. Food very good.
Flight crew was especially thoughtful and attentive, made sure our seats were comfortable so we could rest on the long flight
I felt thirsty and asked the flight attendent for water, but no one came for more than half an hour.
I had back trouble prior to my flight and everyone was great about helping me.
My tv was broken on the flight which is disappointing when you pay for a seat and expect a service
Always delays from Boston to Salt lake but this time was very long. Don’t understand while they board the passengers and then make them sit in the plane
Service for food to our seat was a bit slow. Snack choices were just pretzels or baked chips. My seat cushion was not attached. Other than Barbie, video choice were not very good or current.
After we landed, we were held on the plane for 30 minutes. There was no one at the gate once we landed and we forced to sit on a plan that had already over an hour delayed.
almost 4 hour delay as they over booked and had to wait for 8-10 volunteers to agree to travel next day.
Old plane. No outlets for laptop or phone. Seats worn out. Area around seat dirty.
I loved the flight and the crew. It was comfortable and smooth.
The crew was openly hostile and condescending to the customers. They spent the majority of that time in the rear talking and seemed really agitated when people asked questions. I heard five different people told that the information they requested was in the handout or safety brief.
ticketing issues caused many customers to have to go back to check in after waiting in security, then go through security line again.
They gave my seat away although it was a connecting flight with them and the flight was a bit delayed.
this is starting to seem like an american airlines standard. delayed flights and fake apologies… getting tired of it
Flight boarded without pilots. Sat on plane for 3 hrs. after over an hour late boarding. Plane never took off. Had to deplane near midnight. Line for rebooking was 3 hours + long. I had to leave.
Missed the flight because of them and up geting a rental car
Delayd flight out of atl as always miss my conection in dfw no flight untill next day
No problems with flight. Even though I had a short layover in DFW, I was still able to easily make my connection.
Good flights. Departure and arrivals were on time. DFW was a little problematic in that the Skytrain without prior notice bypassed the Echo terminal so that delayed my arrival at my connecting flight.
Late boarding to clean plane from previous flight; initial boarding announcement not loud enough; fantastic cabin attendant front of plane
Delayed flight, few announcements with information, no comps, cluster f boarding because zones weren’t spread out and announced loud and repeatedly, staff did their job -nothing more nothing less, annoying kids were speaking and kicking the heck out of the back of my seat and parents weren’t willing to parent… so another typical day of air travel in the US.,
Gossipy flight attendants talked the whole flight about bar hopping and dating.
Seats suck, not enough room, overcrowded planes, hectic situation all together.
On time and fast. Overall it was a pleasant experience.
3 hour delay was brutal though not Spirit Airlines fault. the control tower would not let us take off because of weather
Beware of all the extras. Nickel and dimed. Everything was extra. It turns a $90 fare in to a $400 fair quite easily.
It would have been nice to have been on the flight
Delayed several times. Flight was to arrive at midnight and it arrive at 3 am. A 3 hour delay is already bad but one that has you arriving in the wee hour is just disruptive and overall unacceptable. The complete lack of restitution is a joke in keeping with Spirit’s reputation of ranking bottom-low in the pecking order.
It wasn’t as horrible as I would have expected, however, to not provide water and change so much for bags is a ripoff to say the least.
Cancelled my flight , currently stuck in Houston and will likely miss my cruise
The flight attendants were very personable, extremely friendly, and had a very good feeling of the energy around them not to mention they’re very funny and engaging. What made up for the discomfort of the seats and the fact that the plane sat for a long time on the Turmac. Not sure if the pilot was new, but the landing was very rough sort of like I was at a magic mountain theme park ride that was built in 1959
Unfortunately not great, my flight was canceled with no notice given. I attempted to reach out to spirit airlines and have yet to receive any correspondence. I then had to book a new flight at two times the cost of the original.