Ashley - the flight attendant from OMA to SEA - was phenomenal. I was traveling alone with my 4 month old and she made every accommodation possible and went out of her way to make sure my experience was as comfortable as possible. Give this woman a massive raise!
Ashley - the flight attendant from OMA to SEA - was phenomenal. I was traveling alone with my 4 month old and she made every accommodation possible and went out of her way to make sure my experience was as comfortable as possible. Give this woman a massive raise!
boarding was easy and the 737 Max was comfortable and roomy but that was the only good.. there was a child screaming at the top of his lungs for the entire loading, taxiing and part of the flight and no one in the crew said anything or offered any assistance.
Delayed an hour and sat without updates. Ended up an hour late to destination
The flight was decent again if there was a place that you could put crying children that would be great. Or maybe make a rule against allowing infants on the plane.
The flight was great. The pilot was great. It was really annoying that the staff had facemasks on. Hard to hear what they’re saying when a mask is covering their mouth. I enjoyed the flight, but there was a crying baby in front of me. You guys should offer flights baby free. I would be very into that me and the person next to me discussed how they should make free flights for all of us that don’t have kids. I wouldn’t mind paying extra to not have to deal with the smell of a dirty diaper or screaming of a child. Also, if they had a separate room, the babies could be sent to the back with a curtain or something muddle the horrible sounds.
Smooth. Courteous. Fun. One problem: the wheels on my checked roller back were broken when I picked up baggage at destination. Must have happened during flight baggage handling but I don’t know where.
Staff very helpful and friendly, in flight entertainment poor. Flight left late and thus arrived 20 minutes late to final destination.
Everything was fine -- on time, clear, clean. I don't want to pay extra for in-flight wi-fi
First time flying with Alaska and the staff were All professional from checkin to departure! I do plan to book more flights with Alaska. Thanks
The flight was delayed because the pilots had not arrived on their previous flight yet. The flight was 100% full so it was pretty crowded. I miss having the screens on the back of the seats. It would be great if the Alaska planes had the clip so you can put your phone or tablet on the back of the seat in front of you to not strain your neck. Everything else was very smooth.
Delta is one of the best airlines I have flown
On my way home I had a layover. The flight from ATL to CLT was amended 5x while I was waiting. I could have driven home sooner. Overall from Dallas, Tx to Charlotte, NC I started my trip at 4:30pm, I didn’t get home until past midnight. I know things happen, but 5x to make me run back and forth in an airport from different terminals is excessive. I also upgraded to comfort + , I didn’t feel it was worth it. There was no benefit
On my way home I had a layover. The flight from ATL to CLT was amended 5x while I was waiting. I could have driven home sooner. Overall from Dallas, Tx to Charlotte, NC I started my trip at 4:30pm, I didn’t get home until past midnight. I know things happen, but 5x to make me run back and forth in an airport from different terminals is excessive.
Had a broken tray in business class. Crew just shrugged it off.
Everything was great except for the seat. The backrest would not stay in the upright position.
Flight delayed about 2 hrs so it made it a VERY late night
Boarding was great. The flight landed early. It took the crew over an hour and a half to bring out drinks. I paid to upgrade my seat to Comfort+ only to be near a crying/screaming baby who was seldom quiet. Noise-cancelling earbuds didn’t even help. Waste of money to upgrade.
I didn’t not like that I could not select my seat and ended up with the worse seat.
I didn’t like that I could not select my seat and was assigned a seat when I checked in at LAX
public website still broken for years randomly blocking browsers with privacy options active after loading a page maybe once. check-in on laptop was almost impossible but eventually randomly worked. had to print pass at airport since couldn't get back in to load digital pass on mobile firefox or chrome. red eye flight so smooth onboarding, plenty of room to spread out, easy offboarding. onboard wifi instructions mention vpn can cause problems connecting but fails to also mention private dns. no printed or built in menu list, seems weird to require personal device to point at qr code link for menu which does not even allow direct ordering. people with health condition risk related dietary restrictions trying to avoid for example cholesterol and sugar are left guessing what they can order either way without nutritional info highlights (cranberry juice was minute maid cocktail with as much suger as typical can of soda). tap to pay wasn't working and always seems sketchy to manually enter card info. good movie variety, so limited tv was okay.
The plane was so outdated, that it made it uncomfortable. The temperature was hot during the whole flight
Boarding - It is unclear where the line for the group are given the signs. A solution would be a diagonal arrow pointing to the lane in which the lane for boarding of a given zone should form. As it is now, you are guessing which side of the pole the "zone 3" sign is telling you to form the line. Inflight Entertainment - The Spanish subtitles function didn't work for movie watching (in fact, all subtitles didn't work), so was difficult to follow along and I watched the movie in silence without words.
An hour-long wait to check in, 90 minutes for luggage to come out, lost luggage, chaotic operations
All the pessengers should be wait in a line útil the creo and piloto are arrived.
1 hour waiting for suitcases to come out traveling in business class and food in business class is a sandwich? Avoid Aeromexico .
No everybody brings the proper equipment to enjoy the plane entertainment. Then I was not able to enjoy it.
Airport monitors did not give the gate for our flight returning Detroit to Vancouver Juice served from glass storage containers are a far more healthy alternative for people. And would also minimize the need for recycling plastic or aluminum containers
I wish that seats closer to the front of the plan were available, but when I booked the flight the seats were VERY expensive so I did not book seats at that time. The day before flying only seats at the back of the plane were available. It takes so long to board the plane and empty the plane on arrival due to SO many roller bags.
I was seated next to someone so obese I had no space and was pushed against the window. I could not even put my tray down or work. My neck still hurts from that experience. They should not let that happen. Large people should have to pay for enough space.
We requested 2 wheel chairs upon arrival. On board an attendant told us to remain in our seats until everyone was off the plane. we were in row 11 and thought we would be off early. After all were off, a different attendant said we should leave, and that the chairs were gone. One was available for my friend who had just spent 9 days in hospital but I had to walk quite some distance. Eventually a cart arrived to take us the rest of the way. This was over an hour after our arrival. The staff at the terminal did their best to help us but if we had been allowed off with the other passengers, our ride home would have been an hour earlier.
Good flight. No I’m seat entertainment. But my phone worked just fine on the west jet app.
I had planned to watch the Westjet entertainment for the entire flight however, because the seat mounted outlets in our row did not work.
Over all good. I had some issues with trying to buy my seat. The Westjet system kept trying to charge my credit card, without getting the seat. In the end after 5 times being charged, I got my seat.
I did not have a meal or entertainment, but flight was comfortable, beverage service was quick, crew was very helpful and pleasant. And a very smooth flight overall.
Not a bad flight but our priority tagged luggage was the very last to come down the carousel.
Plane had a flat tire, delayed boarding and takeoff but one in the air, smooth. Make sure you have downloaded the WJ app before you leave. When on board, you can watch movies or TV shows offered on the app, it passed the time very quickly.
Surprisingly easy! I was hesitant to try this, but the cost swayed me. I actually felt like I had less stress than all the taxiing and possible delays that occur with short regional flights where you spend less time in the air than getting to and from the plane..
This flight was delayed multiple times and eventually canceled around 2-3ish. Original take off time was around 10:30am. By 3, there were no other options out of Houston, so stuck in Houston for from 3pm - 11am the next day.
Should have video screens Plane audio was poor and without wired connection hard to understand crew. Should serve more than just cups of water and pretzels on six hour flight. Did not see crew rest of flight. Fix charging sockets to retain charging blocks.
I paid $380 for my one-way ticket from California to Minnesota. The fair did not include online check-in. I received instructions from their app to check in at a kiosk. At the kiosk, the boarding pass would not print until an actual person came to verify that I had a personal item and not a carry-on item, On the plane, the person next to me was drunk and allowed to continue to order alcohol. United is garbage I’d rather fly spirit.
The plane was dirty and the in seat air wasn't blowing as planes usually do.
Generally good but there wasn’t any staff available when my luggage didn’t appear at baggage claim in Fresno. It took about half an hour to locate a staff member to open up the locked room where it was being kept.
Do not like the feeling of being in the basic economy. Everyone should feel good no matter what.
All flights were on time and boarding was issue free
Terrible! The plane was old and you are required to connect your own device to their Wi-Fi rather than have entertainment options in the back of the seat in front of you. The Wi-Fi went out during the flight and there was only one plug for the devices every two seats. Three out of five surrounding my family did not work. The seats and spaces under them were so small I could not fit my backpack, which I’ve always brought on flights and fit before no problem. The crew were unpleasant and patronizing.
Great! The plane was decently sized and comfortable. The staff was nice and there was great in flight entertainment
Pasco Tri Cities (PSC)United States
Pasco Tri Cities - United States