Spending 10 hours on a flight with no video or wifi access due to issues per stewardess was not enjoyable nor acceptable. Will follow up directly with the airline as well
Spending 10 hours on a flight with no video or wifi access due to issues per stewardess was not enjoyable nor acceptable. Will follow up directly with the airline as well
Self check in Kiosk did not recognize that I had prepaid for my luggage. This caused a 40 minute delay even though I had my British Airways email receipt for the prepaid luggage.
Staff were very helpful. The free WiFi for messages was also very useful to keep in touch
I’m not happy because I discovered there is something wrong and my miles have not been getting put on my AA account. So this needs to be fixed because I have traveled a lot since October and none of my miles are registered
Seating space was crowded and I am a very small woman.
I asked for a wheelchair. I have a back health condition. I had to walk a lot
Almost 3 hour delay. First because the crew was late. Then a technical problem with the airplane.
My ticket was cancelled unannounced and I was left stranded in the air port
Pre flight food options were not working and made the flight not enjoyable. Post experiences of British airways have been positive, but this is enough to stop me using British airways again
Good flight. Was delayed, but that wasn’t a big deal. The crew were nice. Unfortunately the seats still recline, I had to ask the passenger in front of me to get her seat upright, as she made herself too comfortable and I was unable to move in my seat. EasyJet seats are fixed now to avoid such aggravation. About one third of the plane was empty, but when I checked in before departure, I was unable to change my seat without incurring expenses. That leaves a bitter taste in the mouth.
Castries (UVF)Saint Lucia
Port of Spain (POS)Trinidad and Tobago