Find cheap flights from Chicago to Heraklion from $336

Horrible experience. They "GAME" with seats they decided to play where you can`t select or get seat during check-in without paying and then forcing you to stay long line at the Customer Service at the gate to get a boarding ticket with seat assigned is pathetic. Will never fly with United again!

So terrible. They would not rebook me for a flight until 2 days. I had to spend so much money to get my own flight. They were rude and not helpful.

Overall a good experience, the flight was on time, the crew very attentive and friendly. However the seats are too cramped, there is no space, and as soon as the person in front reclines the seat, it's literally in your face.

Bag lost. Lost bag recovery process is an unsatisfying customer experience. Because 1) bag is still lost but also 2) the process is outdated and form-heavy and 3) in our case also involved a long line.

We were very impressed with Swiss Air. The service was exceptional. Unfortunately, we had a baby behind us that screamed for hours. , It was a nightmare, though I completely understand that it was not Swiss Airs fault.

We had to move to terminal 5 for the next part of our trip. Very un-organized and difficult.

Missed connecting train since flight was late into Zurich and I had to stay at airport hotel because of it as well as I had to repurchase train ticket

The crew was attentive but not intrusive, and was always kind in every interaction.

Austrian was not the issue. Kayak was terrible The flight was canceled. Frustrating but it can happen. The worst was Kayak's customer support around re-booking. I have chatted with a bot, than with a person who insisted the flight was still on as originally booked. while chatting i went on Austrian web page and told the kayak chat lady that the flight is shown as cancelled. She said she will escalate this and that someone will contact me within the hour. When I have asked her to give me the details of the flight she sees, She gave me the general A to B and return B to A. Totally unhelpful. After two hours I contacted them again, They were still saying the original flight is as scheduled and when I explained again I was told I will be contacted within 2-6 hours. NO ONE CONTACTED ME EVER SINCE! I have than contacted Austrian directly and was rebooked on a difficult flight. Kayak continued to send me irrelevant updates about my original flight. Terrible customer service at time of need.

From all the segments I flew it was the only one I did not get the option to choose ni seat, I did not get the quality of seat I had paid for. Crew was nice, airplane was clean, but no food, only water and a small courtesy chocolate. Everything else you had to pay for.

Austrian airline they cancel my fight , and the couldn’t give me flight , they said only available flight 4th and after , I sacked for refund, even from you KYAK , and tell now no any refund , because what happened I lost more money because I have to stay in hotel and then I buy new ticket

the flight was canceled, and I had to stay more than six days at hotel . waiting . then I had to buy new ticket. really it was very bad experience, and I lost a lot of money and time , and your airline said sorry

Management and staff att viena wasn’t professional,and they are not good by how to communicate and solve the problem, I was shocked , as I know Austrian airlines was amusing Thank you

The baggage arrived damaged and i spent EUR 300 on the baggage a month ago. No responsibility from airline or the handles.

There were a number of passengers scheduled to transfer to the flight from Vienna to Warsaw. None of them made it because the crew failed to assist them in getting to the gate for the Warsaw bound flight in time. It could have been done very easily with proper assistance.

It becomes like Wizz air, no good, bad comfort and you should pay for 20kg bag.

I am Star Alliance Gold which meant nothing at security as my partner, who was on the same ticket, couldn’t come through with me which meant I had to wait for 20 minutes for him to join me. For a hub airport the lounge was small and uninspiring. We told staff of our security experience and they informed us it was like this for everyone. Isn’t this is an Austrian Airlines hub? Boarding was a nightmare as there was only one person at the gate and again, I had to go through without my partner. The boarding was supposed to be in groups but a bunch of travellers with lower groups were crowding the entry level. After I managed to get through I found myself on a bus waiting with 3 others for 15 minutes as the checkin had failed. Then only to find everyone else coming onto the same bus. My partner and friends actually beat me onboard. The crew were young and unable to control the crowd allowing people to stand in the rain instead of getting people to their seats promptly. During flight we were only offered a cup of water & a chocolate. Not impressed with Austrian Airlines or their Vienna hub airport and plan not to use them again if I can help it!

The food wasn’t great and it would be nice if the airlines showed documentaries about the countries we are flying into.

Disappointed everytime. The app doesn't load the boarding passes. They have lots of agent that seem to be busy doing nothing with a long line waiting to get paper boarding passes. Food choices are poor. Entertainment is less than entertaining.

Horrible experience. Nothing to give to kids to keep them entertained.

I think I have bruises on my kneecaps. Do the seats have to be so close together these days? And if they are so close they really shouldn’t recline. I think when the gentleman in front of me reclined, the back of his head was on my chin. That being said the crew were always caring and polite, and the flight was on time and very safe. So I’m grateful for that.

I always try to book flights that don’t charge for baggage. Yet I was charged $75 for this flight.

Trouble keeps changing the time and I was booked different flight without knowing it was bad experience

I dropped my wallet under my seat on this flight with all of my money and credit card. I requested to be able to go back and retrieve it but Lufthansa denied my request. I went to the Customer Services and they called Lost and Found but I was told nothing found would be turned in until around 12:00pm. My next flight was leaving so I was unable to check to see if my wallet was turned in. I will never fly with Lufthansa again.

My concern is with Flight: 441 IAH-FRA I was very cramped in my seat and the person in front of me was reclined. I pulled my wallet out of my purse and when finished I did my best to cram it back into my purse. Our flight was very delayed and we were rebooked twice and lots of airport time. As I got off the flight I noticed that I had dropped my wallet( containing all my credit & debit bank cards + 240 US dollars & 240 Euros. I spoke to customer service & Lost &Found. I was denied access to look on the plane. Therefore I have been without money and given no help. Paula Bjork 503.545.6698

Dinner was good by air travel standards but breakfast was too light and heavy on carbs/sugar.

Used to love Lufthansa, but Rowe are too close together in Economy and passengers are allowed to recline their seats so far back it is impossible for those behind them to even reach for carry-on essentials during flight - except for meal service when flight attendants ask for seat backs to be raised, we can’t sleep on planes so this flight was most uncomfortable ever! Rod Rose