Flight delayed from Cape Town to Washington then got diverted to miami and in miami we had to fend for ourselves , im still trying to get to Shreveport now
Flight delayed from Cape Town to Washington then got diverted to miami and in miami we had to fend for ourselves , im still trying to get to Shreveport now
I just wrote a text which was supposed to be for the flight from Denver to spokane not Frankfurt to Denver.
Too many fees (but that seems to apply to all airlines nowadays)
It was delayed several hours which delayed our connection in Denver. Not happy.
Flight was on time. Staff were friendly. I paid for Economy Plus but was required to check my standard carry-on luggage due to lack of space on the aircraft. This cost me 30 minutes, unexpectedly, in waiting at the baggage claim. This experience did not meet my expectations.
Everything was very good. Boarding and takeoff were on time and organized. Had a good flight
Wheelchair assistance was not complete. The person left me at the departure gate without informing the groundstaff of my requirements. I had to walk to the departure counter to ask for help to reach the plane door. The crew informed me that in future they were not allowed to help passengers like me, senior citizen and Wheelchair passenger with placing their carry on bags in the overhead compartments!
Flight was delayed by over an hour and gate checked bags took 15 minutes to be delivered to the jet bridge.
Seats are way too snug for my hip to knee ratio and the recline on the seat in front of me made my experience worst. My legs had no room at all. Not a plane for people 6 ft or over unless you fly first class.
Delayed for maintenance issue?? Should have been addressed before boarding. Put my bag on an earlier flight, but didn’t ask if I wanted to change to an earlier flight. Arrived to find my bag locked up and no agent to be found when I landed.
This flight is frequently delayed. The connections seemingly are more frequently delayed. I’ve missed connections as a result twice on the same route to charlotte then Charleston. Final destination arrival has been the next day, twice in a row. No pilots, no crew. Too many excuses. Unfortunately, my days with American are over.
Entertainment was okay not because anything was wrong but it is a short flight so having no wifi is annoying but understandable. Crew was outstanding as usual
Those seats were way too narrow. I had the middle seat, one person was a very skinny person and we still couldn’t avoid touching each other anytime one of us moved. The other person was larger and we were basically sitting in each others lap the entire flight. There was zero entertainment. The flight was long enough to justify tvs, but no. Gotta sit there in your infant seat and twiddle your thumbs.
The Flight attendant had an attitude and didn't allow anyone any time to prepare for landing despite being absent throughout the entire trip
Same basket of unhealthy prepackaged snacks (junk food) which was depleted by the time it got to my row!!
I had purchased a ticket that allowed one check bag yet I was still charged for my bag! the lady at the ticket counter was rude and condescending.
The same with the other leg of the flight. Wi-Fi is more expensive than any other airline I've been on, and the charge is by the hour, not for the whole flight.
It was great. It was just a commuter so I splurged on first class and it was wonderful. Wish all seats were this spacious. Enjoyed it and will do it again.
It was super hot. The flight attendant seemed forgetful and abrupt.
Deicing in Denver took forever and I almost missed my connection. De-ice faster! Not Americans fault.
Colorado Springs (COS)United States
Knoxville (TYS)United States