Absolutely nothing flight was cancelled and delayed for 2 days. Barely a heads up I want a full refund
Absolutely nothing flight was cancelled and delayed for 2 days. Barely a heads up I want a full refund
The plane was FREEZING SEATS UNCOMFORTABLE Otherwise smooth Thank you
West Jet has a horrible boarding process and the seats have no cushion.
Everything went smoothly. I didn’t like that when I booked in the main cabin my wife and I weren’t seated together. One would think when booking on an option that allows picking your seat. They would put you and your travel partner together. Had to call to get it sorted. They did fix.
I'm a larger, athletic guy (6'2", 260lbs powerlifter) and I found the seats incredibly uncomfortable with minimal leg room, especially in a window seat. Now, I full understand that being smaller may change my view but even if I was 80lbs less, my legs would be the same size and I was sandwiched between my seat and the seat in front of me.
This flight was ridiculous. I had to have a connecting flight from New York to orlando Florida??? The flight left late and because it was a short flight there was no first class amenities. I had one alcohol drink. The flight crew was fine, but it sure did not feel like first class. Delta to me dropped the ball by giving me a connecting flight. By the time we got to Raleigh we would have missed the next flight. Lucky for me the flight never came so now I was stuck waiting for a later flight that came in late also.
They did a fine job. Can't wait to use Delta in the future.
There was a loud squeaky sound the whole time we were flying.
Seat back monitors and outlets were dead and not working.
Flight delayed about 2 hrs so it made it a VERY late night
All as expected. Flight on time and journey was uneventful
The on time performance and the ease of boarding are great. The crew were cordial. During landing the pilot made a hard landing with some swerve that was a bit rough but other than that everything else is as smooth as it can be.
1.5 hours late departing YVR for a 14-minute flight. Packed waiting area. Full plane. Families with tired, screaming kids. 40-minute wait for baggage at YYJ. For a Dash-8. Obviously there was some kind of breakdown but there was no communication from anyone. Most of this was not WestJet's fault but it was an unpleasant night overall. I fell asleep in a chair waiting for the luggage carousel to start.
Horrible, flight on the way to Vegas was delayed significantly and then on my way back my second flight was cancelled
Difficult to say. Over crowded but that is the fault of the airplane not WestJet
If they have a tv for movie or map during 5h flight could be better and the food can purchase on flight are ok with that.
I have purposely avoided West Jet for our last four trips as our friends experienced unreasonable difficulties with receiving a refund during COVID. You didn't provide a flight for whatever reason, give people their money back. Do you want people to use your airline again? I grudgingly used WestJet this time as it was direct flights. I was pleasantly surprised. I had more space than I expected and the in flight entertainment was also not expected.
We requested 2 wheel chairs upon arrival. On board an attendant told us to remain in our seats until everyone was off the plane. we were in row 11 and thought we would be off early. After all were off, a different attendant said we should leave, and that the chairs were gone. One was available for my friend who had just spent 9 days in hospital but I had to walk quite some distance. Eventually a cart arrived to take us the rest of the way. This was over an hour after our arrival. The staff at the terminal did their best to help us but if we had been allowed off with the other passengers, our ride home would have been an hour earlier.
We had to walk up a stairway at PVR which was not illuminated at all. I was carrying carry on luggage and stumbled a few times due to the poor lighting.
Departure delay on a late night flight. Made us even later. Tired but got home.
It was delayed but got us to YYZ. I had great copassengers.
Flew SEA-CA, then CA-NRT. First flight was short but very uncomfortable, dirty, and had very small overhead storage space. The seats and fans were not cleaned and had visible dirt on them. Second flight was perfect.
Everything went smoothly and as expected. We were on time and one flight arrived early.
First time flying Air Canada and the trip was very pleasant! They did a great job getting us out of Toronto and into Rome (early!) For an international flight it was very enjoyable.
Very good other than we have to wait for one crew and we’re delayed and the pilot and his co- pilot has to make a difference to be right on time arrival. Disappointed about no food service also.
Easy boarding, roomy seats, plenty of good food, very helpful snd friendly staff. Very smooth flight! Only thing that could have been better was to have cranberry juice. Women like this as it helps avoid UTI’s and not as sweet as other juices.
The flight was very uncomfortable and there was no snacks served for the 13 hours international flight. In addition, the flight was delayed 3 hours
Flight was delayed 1.5 hrs due to problem with a previous flight to mine; I was informed appropriately via Text & Email, however, website did not keep up with messages sent by nearly an hour. When checking-in warm & friendly reception at check-in desk until female Air Canada Rep noticed my flight number and instantly pivoted to a condescending & sarcastic comments about getting my bag checked in since I’m running so late; then tone instantly changed again few minutes later when she muttered, “Oh, they’ve delayed it” another sign systems & worse front line staff, not fully informed or simply not reading their flight status updates. Flight crew were very friendly & did a great job trying to make up lost time due to the delay.
It was great, love the experience and will definitely recommend 👌. Communication was great
It was great to check carryon luggage at no charge when there was no room for ours. A hidden benefit of having low-tier tickets. Also great to stay off plane as long as possible. Airline gave us seats we wanted on this last leg, again at no charge.