Great. Loved that there was WiFi on flight to keep in touch and excellent service of beverages and snacks.
Great. Loved that there was WiFi on flight to keep in touch and excellent service of beverages and snacks.
Business class is great. New airplane, very comfortable, better than some of the major airlines I am used to
Terrible. Flight was cancelled due to the weather in the east and sout east(florida). Did not get any compesation of any kind. According to them, it was not under their control so I lost all the money paid for the 2 fairs from Raleigh, NC to Orlando, Fl.
great flight. Pilot was communicative, flight attendants were excellent. Really nice experience except my tv didn’t work.
Overall, the flight was better than the flight I took to go to Florida, which had a bunch of problems. The crew is really nice and the plane was new so it had a small problem when we were on the runway, but the flight itself was great. They even made some time back up, which is always a good thing.
at the time for boarding the lady just call Group A and no other goups and everybody from A to F go inside without the right turn,and when we get in theres no more spsce for carry on , the ones that get in at not correct group from the back occupy our space !!!!! a mess !!!!
There were multiple delays but JetBlue tried to make the boarding and departure process as quick and efficient as possible. The crew was as detached from reality as could be, meaning: not very friendly and just doing things by the numbers.
I had back trouble prior to my flight and everyone was great about helping me.
Jetblue needs to improve on Onboarding as it seems to always be behind on departing. It never leaves on time. I would recommend to have an earlier Onboarding in order to leave on time and respect your customers time as well.
40 minute delay before take off after boarding flight. Bright lights throughout night flight due Issues with light panels. In flight Entertainment nonfunctional
LATE LATE LATE!!! Plagued by late AA flights on this trip. Such a drag. This one was by far the worst.
WiFi connected but only let you go to the AA website, not even text messaging worked.
Too bad that first class seats do not recline significantly causing discomfort
I think the seats on some of their planes are uncomfortable. You can be ok on a short flight of two hours but no more than that. The delays, and also the refreshments on the plane were not enough.
Flight delayed over an over all day until it cancelled at 1:30am. Would not repeatedly delay that late. Offer hotel rooms and rebook early. Very difficult for families with small children
Not sure why JAL partnered with American Airlines because their service is no where near similar. Flight attendants were not friendly and didn’t smile. Food was horrible…
this is starting to seem like an american airlines standard. delayed flights and fake apologies… getting tired of it
Terrible boarding , Business class seats are sub standard. As usual crew will miss your food too
Just get Economy Plus for international flights, so worth it the extra room, bigger seats…
This flight is frequently delayed. The connections seemingly are more frequently delayed. I’ve missed connections as a result twice on the same route to charlotte then Charleston. Final destination arrival has been the next day, twice in a row. No pilots, no crew. Too many excuses. Unfortunately, my days with American are over.
Overall it was a miserable experience... I will never fly spirit for more than a 3 hour flight or overnight.
The boarding attendant was slightly rude when I asked about checking our stroller. Made me feel like I was bothering her.
My wife and I are both handicapped and at boarding they upgraded us to a seat closer to the front rather than all the way towards the back. Much appreciated.
Not much seat room, but that was unexpected. But the seat headrest was very uncomfortable.
First the good, everyone was friendly and efficient. Flight was smooth and plane was very clean and new. Now the bad, seats have almost no padding on your behind. I was in exit row so I had tons of leg room for a 6' 2" bean pole with long legs. Everything was extra - water, soda, snacks everything besides oxygen. Ya get what you pay for, and my flight was cheap as you could ever want it, so no worries.
First the good, everyone was friendly and efficient. Flight was smooth and plane was very clean and new. Now the bad, seats have almost no padding on your behind. I was in exit row so I had tons of leg room for a 6' 2" bean pole with long legs. Everything was extra - water, soda, snacks everything besides oxygen. Ya get what you pay for, and my flight was cheap as you could ever want it, so no worries. They dont really bother you about carry-on size, I brought a descent sized backpack and they didnt even check.
Spirit canceled the flight in March and never notified me!
Seats suck, not enough room, overcrowded planes, hectic situation all together.
Pretty good. Would’ve been excellent if we would have left on time and the crew wasn’t late.
I do not like the customer service, I had an emergency and needed to cancel a pet reservation right after I had booked it and they would not do anything but issue a credit. I haven't flown in years as I have 7 kids and don't have spare time. I want my $125 back on my card please
Hartford (BDL)United States
Medellín (MDE)Colombia