Low season | August |
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High season | January |
Cheapest flight | $367 |
I like that they served a mail, I’m not sure about the in-flight entertainment. I didn’t really check. staff helped me with my luggage. Smooth boarding smooth takeoff smooth flight
I like that they served a mail, I’m not sure about the in-flight entertainment. I didn’t really check. staff helped me with my luggage. Smooth boarding smooth takeoff smooth flight
Copa definitely offers better service and price than other airlines.
Copa crew is almost never great in terms of service.
This airline doesn’t five and dime you for everything. I do think that a checked bag should be included in every fare.
The seats had plenty of leg room and the staff were very nice.
Copa performed as expected for the amount of money I was willing to spend for the flight; it wasn’t exceptional but it was not bad in any way either. The crew was good; friendly and straightforward. The food was airplane food, so no expectations there and the entertainment was lacking but that was my fault for owning an IPhone with a charging port that’s not compatible with the rest of the world. I’d fly Copa again.
Left my bags in origin city on a business class ticket , spent about 2-3 days in the same clothes plus the flight .
Copa me elige como "voluntario" para cambiarme y poder enviar a una familia a la cual había sobrevendido los tiquetes. Finalmente me envían a las carreras con Avianca, pero Copa lleva mis maletas hasta Panama y luego las devuelve a mi aeropuerto de origen, dejandome sin mis pertenencias y además no asumen la responsabilidad ya que dicen que es problema de Avianca Literalmente vi cuando el avión de Copa se lleva mis maletas, sus funcionarios en Bogota, incluyendo la gerente local me aseguran la entrega en Miami, pero simplemente era para poder engañarme y dar el cambio de silla por sobreventa
the planes are not modern there are no phone chargers
As usual, the flight with normal legroom was not very comfortable, but the second flight was much better because we had paid for extra legroom. It was very nice to check our bags without an extra fee.
Ok. But we arrived to a remote terminal which meant that a bus had to take us to the terminal building
The plane was so outdated, that it made it uncomfortable. The temperature was hot during the whole flight
Boarding - It is unclear where the line for the group are given the signs. A solution would be a diagonal arrow pointing to the lane in which the lane for boarding of a given zone should form. As it is now, you are guessing which side of the pole the "zone 3" sign is telling you to form the line. Inflight Entertainment - The Spanish subtitles function didn't work for movie watching (in fact, all subtitles didn't work), so was difficult to follow along and I watched the movie in silence without words.
Happy attentive flight crew. All in all good flight the night flight works well. Getting into Mexico City early so you don't get caught up it all the immigration and custom ques, additionally, this helps when exiting the airport and crossing the city to your final destination. All works very well and would do it again
Some entertainment and food/snack service would have been nice
All the pessengers should be wait in a line útil the creo and piloto are arrived.
Planes seat could be bigger very uncomfortable for tall humans.
1 hour waiting for suitcases to come out traveling in business class and food in business class is a sandwich? Avoid Aeromexico .
Newer plane with large seats. No meal, but snacks were plentiful. Inflight entertainment was good but movies were dated.
No space reserved for anyone who didn’t have underseat in front of them. Made it inconvenient to get the backs secured. No inflight entertainment in the 190. Bring your own! Food was excellent and we were surprised to get a full breakfast.
The plane was clean. The staff was excellent. The flight attendants were very good. Enjoyable flight. Overall. The seats in the back are too small but, will always be.
Overall good flight. The pilots were excellent. It was a nice flight, but the seats were a little uncomfortable.
There was no air on the plane and it was very hot.
Flight crew was amazing! I don't like that the Polaris seats are side-by-side.
Not enough room between rows and food was gross. $160 baggage charge?! Never again.
Flight was 3 1/2 hour delayed with no credit or meal vouchers
Smoothly flight, pleasant flight attendants. I wish there were better food choices.
Everything was awful Flight attendant was condescending, rude and not helpful at all. Small outdated plane. No service, uncomfortable seats. Flight attendant was really the worst. He used hand gestures to communicate instead of words and whenever he used words he was condescending.
They need to improve their boarding process. Group 1 and/or paying first class passengers shouldn't be in the middle of boarding process
late departure due to some unspecified issue with ventilating the cabin. They got it running but it was FREEZING for the whole flight. I asked for a blanket but they didn't provide one. They could not turn up the heat. it was quite miserable.
Overall good. Tight connection in DFW because of gate unavailability upon landing.
Airplane was cold. Flight attendants were rude. Phone charger did not work. No food available.
No food, no entertainment. But the flight was really short so maybe they had to skip drinks. I was able to board early ONLY because I am old and decrepit and they let me pre-board. I RESENT your dumping us into category 9 if we do not pay up. And when I paid for a seat I was STILL given 9. The pre-boarding helps. THIS flight was exceptionally smooth, please congratulate the pilots.
I love to flight american however my carry on had to be sent with regular luggage and it was broken. Don't appreciate that. If when I buy a ticket says I can take a carry on and a hand item there should be space for mwsy stuff and not be basically forced to send the item even if it's at no charge. A.A. needs to work on that. Everything else excellent.
Deparature was late, which is annoying but the arrival was fine and the baggage came early.
Excellent customer service at check in at Austin flight to DFW and excellent customer service from Karren in terminal B at DFW.
The free internet access did not work, so we had to purchase 2 Internet packages. Flight attendants were not proactive in checking in with first class patrons
The flight attendants were talking the entire time on the back and I couldn’t even take a nap. Super annoying
11h50m total delay. Had to switch to another flight that was still a 7h30m delay.
A very good flight. All personnel were gracious and pleasant. Good flight. No complaints.