Flight was cancelled twice. Moved four more times. Probably the least timely and poorly run airline I have ever experienced in my life. I have traveled hundreds of times to dozens of countries and this one takes the cake.
Flight was cancelled twice. Moved four more times. Probably the least timely and poorly run airline I have ever experienced in my life. I have traveled hundreds of times to dozens of countries and this one takes the cake.
Excellent crew, good flight. Flight was delayed about 1 1/2 hours though.
It was great with the exception of a rude desk member on the way back. And a terrible sandwich on the way back.
Flight delayed then cancelled then gate changed two times then baggage lost.
My flight was canceled minutes before boarding started. It took three hours to get rebooked and it was on another airline overnight with another stop added. All I got was two $15 food coupons.
My seat assignment was disappear even I had chosen my seat next to my husband at making reservation. And also the touch panel on my screen was broken so I could have limited entertainment during the long flight.
One hour delay. No Wi-Fi. Old aircraft. Nasty food
Check in process is a joke. When are they going to join the rest of the world and let you check in on your phone.
Overall, good flight and quiet cabin! Took the red eye home from Honolulu to LAX!
Worst flight I’ve ever had babies everywhere on laps over 2 years old
VERY short notice (<24 hours) flight delay by 6 hours. Had to reschedule and pay more to book with another airlines.
My 1st class flight from Portland to Honolulu was excellent. Wonderful experience. Lihue to Maui to Portland was poor. Departing flight from Lihue was cancelled at the last minute. Rerouted through Maui to Portland, but no 1st class seats were available. Arrived Portland about 3 hours later than planned.