Find cheap flights from Kingston to Basseterre

There was no music on the flights unless you came with your headset.

Their bar selection could be greatly improved; they only had one spirit option

Music would have been great and information about the flight. Meaning how high and the weather conditions.

It was good but the food was small for the duration of the flight.

I wrote to the entertainment and food OK because it was non-applicable All excellent

Checking in online still requires going on the physical check in line

I enjoyed the smooth flow and well coordinated boarding and the very courteous attitude from the cabin crew We look forward to flying with ya’ll again

Pleasant experience checking in. Seating is way too tight, especially for persons who are not petite. I thought the pilot was excellent in terms of his commentary and information. Wrong gate information on boarding passes. If I was not alert I could have lined up to board the wrong plane.

The crew was excellent, check in was easy ,the food wasn't good, movies should be recent and more selections

The captain was great he made jokes and make thebflight very comfortable. Alerted us about the islands we flew over and Yolandra and her team took great care of us, very personable.

Generally good but we were delayed almost two hours from the original time of purchase. The pilot claimed an internal issue then an external equipment issue that needed to be adddressed. He made up a lot of the time.

The main flight was OK but the second flight was chaotic with delays

Overall okay. Ipgrades ate worthless anymore. Wish I’d not been so loyal To them for so many years. Platinum many years. Gold for life. Usually 20th-30th on upgrade list.

Cut off carry ons, had to check, got on and there was plenty of bin space. Disappointing.

May never fly American again Delay in take off WITHOUT EXPLANATION Cabin freezing Crew NASTY entertainment did not work entire flight

It was wonderful upgrading to first. Plane was so cold thou. Crew was great. Wish there was a food option in first for such a long flight. Doesnt matter the time of day. Chintzy.

Flight to Phoenix was delayed 1 hour and was not weather related. Flight Denver was delayed 2.5 hours and again was not weather related as the plane came from San Francisco.

Food was very average. And top up drinks offer was absent. For a 11 hour long flight that should be the minimum. The crew didn't want to be there. I understand it was new year day but given they had signed up for it

The crew of Flight AA 35 were extremely friendly while being amazing professionals the flight was wonderful all but for the unavoidable problem of space on today’s flights no matter how large the aircraft. I have been flying for nearly five decades I understand that the cost of flying is expensive, maintaining aircraft, cost of fuel, crews, support personnel and everything else that goes along with modern aviation. However, the lack of space for people that are tall or even oversized a little bit. It’s just gotten worse in the last 50 years and that unfortunately makes the flying unavoidably discomforting and not so wonderful. I understand you can buy space in first class and you won’t have these issues but to take Economy break it up into premium economy and regular economy based on the loss of the business traveler doing 2020 to 2023, as a way to regain all of the profits that were lost doing that period. Seems a little harsh to all the folks who have struggle just to afford the fare to fly. So not having leg room is extremely painful on a 15 hr overseas flight. Otherwise American Airlines did exactly what was expected getting me from point A to point B.

Seems every time I fly American airlines they switch gates and terminals and I always have to run to make my connection. American airlines flights are always delayed departing and arriving .