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The customer service was very poor. I didn’t get any accommodations for my cancelled flight. I was without any sleep for 36 hours.

This airline is one of the best Ihave travel around the world well use them again in the future the food was higher quality plus your personal aboard communicated in many languages on our flights 13 this was amazing 👏 🤩 😀 👌 😄 thank you

Overall emirates continues to amaze me with their. Awesome service . I had shifted away from emirates , because I lost luggage and watch in emirates in 2019 that drifted me away from this airline , but I am willing to give it try

The amenities offered in the Business class is far away less compared with other Air Companies. Emirates is going down in the competition pricing the same value as Qatar airways for example.

On both legs of my trips (Jhb - Dxb and Dxb - Jhb) the entertainment system did not work.

Overall experience was bad , one does not expect after travelling for 14 hrs in Boing 777-300 ER to be pushed in to a craft with a extermly poor seating pitch, no room for hand baggage in the luggege bins and extermly poor service quality. This patch made my overall expereince mediocre and would definetly look for better choices when flying in or out of Delhi in future.

Premium economy on Emirate A380 is simply the best non-business class product. In fact its probably better than many business class if the seat isnt lying flat. The food and service is close to perfect!

I upgraded to first which was great and overall was a good experience. However, the service was a slight let down this time compared to what I would have expected from Emirates First. I ordered my meals and made a point to order the wine I wanted to have with the main course. The main course somehow came before my starter and I decided not to make a fuss of it and just asked for the wine so that I can enjoy it with the steak. It took quite a few minutes before the wrong wine came which I pointed out. At this point I decided to start eating as medium rare steak (the way I like it) was going to get cold . Few minutes later, a different crew came with the same incorrect wine and I had to send it back and waited another few minutes. Both crew came together few minutes later finally with the correct wine. By then I was more than half way through my steak which is rather unfortunate because the steak was good and and wine was good. Would have been perfect to enjoy them together . They were apologetic and when I mentioned that she had forgotten about my starter, she apologised and insisted that she will make it for me even if it’s just to try. They were nice about it all but so many mistakes for a rare experience in First was disappointing and this flight was paid for not miles redemption, even the upgrade.

Everything was perfect except boarding . Have to wait @ gate for 45 minutes after announcing boarding ..

The plane and services in Emirates flight from Los Angeles to Dubai were very good . But plane and services in flight from Dubai to Delhi were very poor/uncomfortable. Staff at Dubai and crew in Dubai plane was very very disappointing|shabby. Wheel chair was given only for a very small part of layover at Dubai and we faced great inconvenience. In short , our experience Dubai onwards(fly Dubai) was very bad and uncomfortable.

Overall the flights pretty good. The snacks we’re good and they were plenty of them. Both boarding and deplaning went quickly.

after boarding on phx to sjd, crew discovered that one of the megaphones was either out of date or not working. It took 90 minutes to get a replacement and do the "paperwork." That is really unacceptable. Why wasn't the megaphone problem discovered before boarding? Is it part of normal maintenance check? who is responsible for checking. How can paperwork take that long? Fortunately, SJD was final destination for most travelers so very few if any passengers had to miss connections.

The flight got canceled due to mechanical issues, and he to be rebooked and missed my appointments for that day

Turbulence was bad and flight attendants gossiped about going to the bar and dating. Could have better awareness.

The food at Admirals Club was really great Pijamas were a nice feature The flight attendant was very nice and great attitude The aa.com does not work well specially internet service Overall a very good flight .

The usual wait at Columbus once you land to get to an open gate (20 minutes) and then the usual 30 minutes for your luggage to appear.

Help was available but timing was bad in my case

Flight a little late. Entertainment system didn’t work for first hour. Toilets dirty after 2 hours. Is there no one assigned to clean them?

The Overall Experience was great. No issues with the flight.

While going my luggage was delayed for 3 days . While coming back My flight was delayed and missed my connecting flight . No compensation for delayed luggage. Not a happy experience .

Our luggage is missing. We are at the Hotel Gran Via in Barcelona

They allowed some guy to move seats after 3hours of him being next to someone very sick, There were several empty seats, but they moved him to mine. I find that incredibly inconsiderate and should not have been done.

Full flight. Seat 8 F. I don't usually have the business class seat at the last row. Feel awkward for the stewardess crossing over the person sitting on aisle. Nothing to complain, especially, the airline stewardess really tried to accommodate such situation. It is just an awkward seat.

In economy and food was ok, but with limited leg space (and I was in a 2 seat configuration) it was difficult to eat with a tiny seat tray. I spilt wine on my trousers. First time on British Air (I usually fly Turkish Air) and in a 777. Heathrow was pleasant but changing terminals awkward.

There was some delay at Heathrow where a machine needed to "start the engines" wasn't available and they couldn't even find the team tasked to do it. Unacceptable. Caused about an hour delay and seemed unnecessary. Also saw several passengers abusing the overhead luggage situation, having too many large bags and not leaving enough space for others. The crew was good and the refreshments were good in quality and quantity.

Terrible. Flight was 3 hours delayed and I missed my other flight to my final destination

The boarding process was a disaster. No one respects the boarding groups—tired old aeroplane. There are no sockets to charge phones. The cushion seats are ancient and hurts back and gluts

Not enough trash pickups throughout the flight. Everything else was great.

Fare was much lower with a layover in London as I was able avoid numerous landing fees that would have been added to the ticket price had I booked a direct flight to Amsterdam.

When bussing people to/from the gate, don't pack everyone in like a can of sardines and don't send the bus on its way if the plane isn't ready. Waited for about 40 minutes packed in this bus...both ways!