Delayed due to an ill passenger after loading. Not preventable on Delta's part. Was in first class. The seats are becoming worn and detaching from their velcro attachments. Only got snacks on flight. The attendant was not the friendliest.
Delayed due to an ill passenger after loading. Not preventable on Delta's part. Was in first class. The seats are becoming worn and detaching from their velcro attachments. Only got snacks on flight. The attendant was not the friendliest.
I would fly again the whole experience was great. The only feed back I can give that they don't do that American Airlines does is the crew there is more humorous with boarding and thank their passengers. It makes it more fun to fly with them. I would however fly Delta again.
From Atlanta to Cabo I would have hoped on a plane that size I would have been able to breathe and wiggle my feet a little! The leg room in that plane is non existent and I am only 5”4’. And the air vent either wasn’t working very well or just could not blow air from the ceiling to the seat area as I was suffocating through the entire flight! And please don’t say I would have been more comfortable in first class because I cannot afford those rates and have always travelled Main Cabin without issues !
The pilots were good. Disappointing when planes don't have electrical ports
I liked the piloting of the aircraft. Very disappointed about lack of electrical ports. Also, although a short flight. there was enough time to hand out snacks to comfort + seats as was done for first class.
I had a wonderful experience flying with delta. The gentleman taking care of us on our flight was so nice, accommodating, and attentive. He always was smiling and giving pins to the kids which made me smile. The flight was quick too and without turbulence. Thank you for the great flying experience.
Delta is one of the best airlines I have flown
Made the Atlanta to Pittsburgh trip many times, with Delta no issues
I always fly with Delta. My friends tell me their horror stories of flying with other airlines. I just smile and say, “You should fly Delta”
I'm a larger, athletic guy (6'2", 260lbs powerlifter) and I found the seats incredibly uncomfortable with minimal leg room, especially in a window seat. Now, I full understand that being smaller may change my view but even if I was 80lbs less, my legs would be the same size and I was sandwiched between my seat and the seat in front of me.
Captain and Crew were excellent. The Boeing 737-800 was showing its age. In flight entertainment system was sluggish and my Business Class seat on the outbound flight had some mechanical issues. Only real problem was the location of the Gate in Panama PTY. It was a 40 minute hike from Security to the Gate. There should have been some sort of warning about the distance.
landed in panama it was in terminal one. We had to take a bus to terminal two for customs. Then back to terminal one. It was very frustrating. Then, on the way back from panama it was the same situation. We had to go back and forth between terminals to check in and drop our bags and then to board. When we were leaving, we had to wait in line for the boarding area and go through another gate security process. They told the bottles of water and coffee were bought while in line in the airport after we passed the main security. Ridiculous (and expensive). A much better communication system is needed.
This was my first time flying Copa but I'll definitely be back! Great service, professional agents, and delicious food for a fair price. Thanks for a great trip!
Horrible experience from start to end. Copa costumer service is non existent. They treat you bad. Everybody tells you different information. We didn’t received our luggage in the 1 day stop we did even we they said if was not going to be a problem. They didn’t respect the seats that we had and spread our family leaving in between of two big people who didn’t leave any space for me and crush me from side to side. I’ll never recommend Copa to anybody.
No cumpli mencionado trayecto por reasignacion de Copa Pero extraviaron mis maletas por su culpa
other than a slight delay in takeoff from Panama , the flights were excellent ..... we will continue to use Copa whenever possible for flights to and from Central and South America ....
I was fortunate enough to have an entire row to myself and that was the highlight. Unfortunately, the flight was really turbulent which had no impact on how effective the crew was. However, I am disabled and should have boarded the flight first, but that wasn't the case. They also decided to take my bag at the gate because I had one too many and upon my picking it up at JFK it along with my rollator had been damaged. I am a vegan so the didn't have a proper meal for me and I was unable to view the entertainment because I didn't receive a set of headphones and if I needed to supply my own I wasn't made aware of that either. The crew was great, but overall everything was pretty lackluster.
They gave my seat away although it was a connecting flight with them and the flight was a bit delayed.
They ocer booked the connecting flight. My bags took a long time to come out, nevertheless I got to the gate in time to board, but they have given my seat to another passenger. They were aware I was connecting from another flight that was a little late, but they did not care. The customer representatives were rude. A horrible experience.
Flight was cancelled had to move to another gate late again no internet paid for the month and never can use it waste of money
Not being able to purchase my check in baggage online was a negative.
LATE LATE LATE!!! Plagued by late AA flights on this trip. Such a drag. This one was by far the worst.
WiFi connected but only let you go to the AA website, not even text messaging worked.
Too bad that first class seats do not recline significantly causing discomfort
Flight delayed over an over all day until it cancelled at 1:30am. Would not repeatedly delay that late. Offer hotel rooms and rebook early. Very difficult for families with small children
this is starting to seem like an american airlines standard. delayed flights and fake apologies… getting tired of it
Both flights yesterday, experienced hard landings. Harder than I’ve ever felt before. Im hopeful there was weather involved and not pilot error. Other than the landing, the flight was quite good~
They seemingly have no respect for their customers, on any level. Avoid flying spirit, they will bump you to another flight without thinking twice so they can sell your seat, no joke.
The seemingly have no respect for their customers, on any level. Definitely my last time flying spirit.
One hour late taking off. Concerning, very hard landing. Uncomfortable seats with no recline. Extremely slow baggage claim. Very professional, knowledgeable flight attendants. Brand new, very clean plane.
I had a phobia for Spirit and now is 100% confirmed. Flight delayed, missed connecting flight and staying overnight . Now not even able to get my boarding pass until I’ll get into the airport. It’s really really bad at this point
I DID MY CHECK ON THE SCREEN AND BECAUSE OF THAT THEY HAD TO REPEAT IT AT THE BOARDING COUNTER BECAUSE THEY SAID THAT THEY DIDN'T HAVE ALL THE INFORMATION, ALSO I HAVE ONLY ONE BACKPACK AND THEY TOLD ME THAT I SELECTED IT TO DO A RANDOM REVIEW OF ALL THE THINGS THAT I HAVE THERE AND THEY DECIDE THAT IT WAS TOO MUCH EVEN THE MEASURE WAS OK, WHICH WAS A WEIRD SITUATION AFTER THEY REVIEW IT AND IT WAS OK, I HAE TO DO AGAIN THE WHOLE LINE TO INSIDE THE PLANE, THEY ASKED ME ALSO IF I WANT A MORE ROOM PLACE WITH IT THINK WAS NICE BUT THEY TOLD ME THAT THEY GOING TO CHARGE ME, I TOLD THEM THAT I DIDN'T ASK FOR THAT AND I DON'T WANT IT THEN I NOTICE THAT WAS PLENTY OF OPEN CHAIRS, MY THOUGHT WAS WHY THEY DON'T ASSIGN THOSE CHAIR TO THE TRAVELERS TO HAVE A BETTER EXPERIENCE INSTEAD OF HAVE THEM EMPTY.
I liked that bag check was rather quick and efficient. The airplane chairs on the first leg of the trip were hard and uncomfortable. Also, the cabin temperature was too cold. The lady giving seat assignments took entirely too long. She said she would call me back to the desk in 5 minutes, and she never called me back.
Everything could’ve been better. Crew members were rude, entitled, unhelpful, and most of all just unprofessional in every sense of the word. Flight was delayed, gate was changed, bags took about an hour to be delivered. Honestly, it’s the worse possible experience I’ve ever had flying!!! That’s my review… Nothing is gonna change nor anyone will address this so writing this is even useless…
The Spirit travel experience was exceptional during the peak holiday season. The flight was on time and the service was exceptional.
Turbulence Lady at ticket counter who “took care of me was completely horrible and super disrespectful And staff on plane looked like they hate their job
The purpose of Spirit is to get you where you are going with no fluff, bells or whistles. It’s literally a well built, great engine, tuna can. I can’t complain about the flight as the price more than outweighs any complaints anyone could ever have but it’s not the most comfortable ride in the world. I have always felt safe on board and the take off and landing are always incredible. Some free water on board would be nice at least.
Medellín (MDE)Colombia
Baltimore (BWI)United States